cervajs
commented
9 months ago problem was in missing mailer settings settings->mailer->mailer check->default ticket type
Closed cervajs closed 9 months ago
cervajs
commented
9 months ago problem was in missing mailer settings settings->mailer->mailer check->default ticket type
Is this a BUG REPORT or FEATURE REQUEST?:
What happened:
12-07-2023 16:04:17 [212] warn: Cast to ObjectId failed for value "" (type string) at path "_id" for model "tickettypes" - CastError: Cast to ObjectId failed for value "" (type string) at path "_id" for model "tickettypes" at model.Query.exec (/usr/src/trudesk/node_modules/mongoose/lib/query.js:4777:21) at Function.ticketTypeSchema.statics.getType (/usr/src/trudesk/src/models/tickettype.js:80:12) at handleTicketType (/usr/src/trudesk/src/mailer/mailCheck.js:322:32) at runTask (/usr/src/trudesk/node_modules/async/dist/async.js:1155:17) at /usr/src/trudesk/node_modules/async/dist/async.js:1091:35 at processQueue (/usr/src/trudesk/node_modules/async/dist/async.js:1101:17) at Object.auto (/usr/src/trudesk/node_modules/async/dist/async.js:1088:9) at /usr/src/trudesk/src/mailer/mailCheck.js:249:13 at Array.forEach ()
at handleMessages (/usr/src/trudesk/src/mailer/mailCheck.js:240:12)
at /usr/src/trudesk/src/mailer/mailCheck.js:206:23
at Connection. (/usr/src/trudesk/node_modules/imap/lib/Connection.js:453:7)
at Connection._resTagged (/usr/src/trudesk/node_modules/imap/lib/Connection.js:1535:22)
at Parser. (/usr/src/trudesk/node_modules/imap/lib/Connection.js:194:10)
at Parser.emit (node:events:526:28)
at Parser._resTagged (/usr/src/trudesk/node_modules/imap/lib/Parser.js:175:10)
at Parser._parse (/usr/src/trudesk/node_modules/imap/lib/Parser.js:139:16)
at Parser._tryread (/usr/src/trudesk/node_modules/imap/lib/Parser.js:82:15)
at TLSSocket.Parser._cbReadable (/usr/src/trudesk/nodemodules/imap/lib/Parser.js:53:12)
at TLSSocket.emit (node:events:526:28)
at emitReadable (node:internal/streams/readable:578:12)
at processTicksAndRejections (node:internal/process/task_queues:82:21)
What did you expect to happen: mail is processed
How to reproduce it (as minimally and precisely as possible): configure imap account send email to this account wait for processing
Anything else we need to know?:
Environment: