Closed second2falcon closed 4 months ago
This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 5 days.
I am also having this issue, connecting to a mailbox hosted in Google Workspace. The account is set up to use an app password, which works in other apps.
Same issue here. I've set up 4 help desk ticket systems to try them all out. No matter what I try, the mail check never works. Same settings in all the other systems, just doesnt work with TruDesk.
This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 5 days.
This issue was closed because it has been stalled for 5 days with no activity.
Is this a BUG REPORT or FEATURE REQUEST?:
What happened: When I send an email to my support inbox, I can see it in the webmail portal, but regardless if I do a manual Mailer Check scan, or just wait, Trudesk never seems to recognize there being an email. What did you expect to happen: Trudesk creating a ticket according to the email sent. How to reproduce it (as minimally and precisely as possible): Install Trudesk, setup inboud and outbound mail. Send mail to support inbox.
Anything else we need to know?: Own mailserver running mailcow, but the same issue existed with O365/MS365/Exchange.
Environment: