Free Busy info not appearing in both Outlook or Google calendar

[GoogleCodeExporter]

What steps will reproduce the problem?
1. Run Diagnostics.aspx and all test succeed
2. add user to "find a time" in google calendar or to schedule view in Outlook
3.

What is the expected output? What do you see instead?
I am expecting to see free/Busy info in both Googl ecalendar and Outlook, 
instead I see nothing.

What version of the product are you using? On what operating system?
Microsoft Windows server 2003 R2 Service pack 2, 
GoogleCalendarConnectorSyncService(1.3.1).msi, 
GoogleCalendarConnectorWebService(1.3.3).msi

Please provide any additional information below.
 Any help would be much appreciated

Original issue reported on code.google.com by si...@stnoble.com on 14 Apr 2011 at 2:19

[GoogleCodeExporter]

Are you able to see other Exchange user's free/busy in outlook ? Does clicking 
on 'Refresh All' in Google calendar shows Exchange user free busy ? Which 
Exchange Server are you using ? Please send log files for more details.

Original comment by jaideepg...@gmail.com on 16 Apr 2011 at 6:55

[GoogleCodeExporter]

Hi

Thanks for the reply jaideepg!!

This is weird, Since your reply the Free/Busy info has been appearing for 
exchange users in Google Calendar without me changing anything, I just left it 
for a few days, but still not seeing Free/Busy info for Google apps users in 
Outlook.

Today though, I had to change the passwords of all AD user accounts (gcc_ldap, 
gcc_exchadmin...) and now I am unable to see the Free/Busy info of Exchange 
users in Google calendar. In the webservice log, I can see that there is now 
the following error: [284] ERROR 
Google.GCalExchangeSync.Library.FreeBusyServiceEWS - Exception occured : {0}, 
does changing the passwords take time to sync???

Original comment by si...@stnoble.com on 19 Apr 2011 at 3:31

[GoogleCodeExporter]

You said that you are not able to see the Free/Busy info for Google apps users 
in Outlook. Could you please send me the sync service logs and config file for 
that ?

Original comment by jaideepg...@gmail.com on 24 Apr 2011 at 6:06