Message dates are not preserved

[GoogleCodeExporter]

What steps will reproduce the problem?
1. Migrate mail from an Exchange account to Google
2. Use the google web interface or Outlook with IMAP

What is the expected output? What do you see instead?
All mails were transfered, but the date was set to "today".
The original date information of each message was lost.

What version of the product are you using? On what operating system?
Latest download version as of 04/10/2008
Microsoft Exchange 2003 (Small Business Server)
Microsoft Outlook 2007
Microsoft Windows Vista

Please provide any additional information below.

Original issue reported on code.google.com by timothyp...@gmail.com on 4 Nov 2008 at 12:23

[GoogleCodeExporter]

I have the same issue, but running the following configuration:
Uploader version 1.1.3152.23858
MS Outlook 2007 SP1 + latest updates
Windows XP SP3 + Latest updates

Using a PST File for upload.

Original comment by cablebea...@gmail.com on 11 Jan 2009 at 7:24

[GoogleCodeExporter]

uploader 1.1.0808.1801
MS Outlook 2007 SP1 with latest update
Vista Business 32Bit SP1 with latest updates

After I upload the emails from the existing imap server (Postfix) to Google App
account with the uploader, the date of the emails changed to the upload time.  
When I
check the same email on the web based mail, the date was the original date.

I don't know why Outlook and Google mail shown different date for the same 
email, I
attached with the screen capture to show you my situation.

I'm also reselling Google Apps Premier edition to my customers, if the uploader
doesn't work, it will be much harder for me to sell.

Original comment by birdie%b...@gtempaccount.com on 9 May 2009 at 10:46

Attachments:

• Outlook.jpg
• Google_mail.jpg

[GoogleCodeExporter]

Same issue here. Dates are fine in web base email but Outlook 2007 has wrong 
date 
displayed. Individual emails, however, do have the correct date but that does 
not 
help when looking at emails chronologically.

This is a very frustrating problem that should be elevated to HIGH priority.

Hope someone can create a program to run in OUTLOOK 2007 that can simply 
correct the 
date.

Original comment by Slick...@gmail.com on 15 Jul 2009 at 4:11

[GoogleCodeExporter]

I'm also dealing with this issue.  For me, using the Google e-mail uploader is 
useless.   I'm migrating several accounts and would love to just use the 
uploader 
and call it a day, but it simply doesn't work properly.  As has been stated 
earlier, 
the dates in outlook once the mail has been uploaded do not match what they 
were 
originally.  The messages appear chronologically in the webmail version, but 
end up 
showing the date they were uploaded when viewing the IMAP folders through 
Outlook.

Copying from Outlook to the IMAP store through Outlook, though much more labor-
intensive and time-consuming, seems to work finr (i.e. dates display 
appropriately 
in Outlook.

P.S.  This is using Outlook 2007, BTW.

Original comment by alan.gon...@gmail.com on 24 Aug 2009 at 10:17

[GoogleCodeExporter]

Please vote for this issue.  Needs serious attention!

Original comment by alan.gon...@gmail.com on 24 Aug 2009 at 10:19

[GoogleCodeExporter]

The statement "The original date information of each message was lost." is not 
true.
If you look at your email through the web interface, the dates are fine. It is 
only
the IMAP view that shows the wrong date.

This bug is the same as Issue 31. The two should be merged, moved to HIGH 
PRIORITY,
and solved.

Original comment by dom.loef...@gmail.com on 17 Sep 2009 at 4:05

[GoogleCodeExporter]

Agreed.  I'm new to the forum.  How do we merge the issues?  Can it only be 
done by 
the original poster?  This is definitely a major bug.  

And if it's a known bug the uploader should not be offered again until it is 
fixed, 
or at least offered with a caveat that the dates will not appear properly in 
IMAP.  
I had already uploaded a couple of accounts before I noticed the problem.  Talk 
about a waste of time!

Original comment by alan.gon...@gtempaccount.com on 17 Sep 2009 at 5:01

[GoogleCodeExporter]

Even worse, all accounts that had e-mail sent up using the uploader were 
permanently 
damaged to the point that even uploads via IMAP showed incorrect dates.  I had 
to 
cloase all the accounts, wait five days for the names to be made available 
again, 
and begin anew moving all the mail via IMAP in Outlook (which works fine, dates 
are 
correct in IMAP view).  

So, there seems to be a bug even in GMail itself, as opposed to a bug with the 
uploader, now that I think about it.  I've even repeated the process on dummy 
accounts as an experiment and this holds true every time.  Once the uploader 
screws 
up your account, you can never transfer mail even through IMAP and have the 
correct 
date appear.  

OK, through ranting.  Google, heads up.  Let's get this taken care of already.  
This 
issue's been open nearly a year already.  Issue 31's been open since July 2008!

Original comment by alan.gon...@gtempaccount.com on 17 Sep 2009 at 5:40

[GoogleCodeExporter]

Sorry you had so much pain with it. I discovered it when I was testing it out 
as I'm
usually cautious with such things.

It seems that users like us aren't able to merge issues, at least I couldn't 
find an
option to do this. Maybe a Google person reading this could help us out. Then 
again,
not sure if they read stuff here at all.

Google, give this some attention, please. This has been sitting here for too 
long!

Original comment by dom.loef...@gmail.com on 25 Sep 2009 at 6:31

[GoogleCodeExporter]

I'm having this problem still, and this is a month and a half latter.  Serious
problem.  Please give a work around!

The emails dates appear to only be corrected when the files are downloaded to 
the
local machine.

Original comment by woodenfox on 10 Nov 2009 at 8:13

[GoogleCodeExporter]

Google, PLEASE look at this, merge with Issue 31, and fix it.

Original comment by dom.loef...@gmail.com on 16 Nov 2009 at 9:48

[GoogleCodeExporter]

Having the same issues company-wide, 120 employees.  Have 5 executive users with
5-10GB+++ of mail that was merged without carrying the original dates with the 
messages.

Original comment by jason%pr...@gtempaccount.com on 26 Jan 2010 at 1:55

[GoogleCodeExporter]

More than a year and no news.

Original comment by mascenc...@gmail.com on 16 Feb 2010 at 6:11

[GoogleCodeExporter]

Mail can be sorted using the sent field instead of received... this is not a 
fix but a 
work-around that should allow you to sort mail chronologically.  This has 
helped me 
cope... I hope this helps some of you...

Original comment by bray...@gmail.com on 10 May 2010 at 4:55