pop-os / cosmic-epoch

Next generation Cosmic desktop environment
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[Bug] COSMIC Freezes up when recieving a prompt #1008

Open WesfunOfficial opened 1 month ago

WesfunOfficial commented 1 month ago

Hello All,

This is an issue ive been having since right before Alpha 1 Launched but chalked it up to general alpha stuff. Anytime there is a prompt similar to what shows up when you right click on an app in the Dock or open the power down panel my entire DE freezes up and i am unable to do anything for anywhere from 5 seconds to 60 seconds. this happens to matter if i select something within the prompt or click out of it without a selection. This issue has persisted between all distros ive used COSMIC on [Pop!_OS, Arch, Fedora and openSUSE] The problem seems to correct itself when i unplug one monitor but i really don't want to have to do that as a workaround

For reference since im unsure what the problem is my system hardware is this:

[Distro] Pop!_OS 22.04 [Motherboard] MSI MS-7B85 B450 [CPU] AMD Ryzen 5 2600 [RAM] 16 GB of DDR4 RAM [2x8GB] [GPU] AMD Radeon RX 7600 XT [Monitors] 2 Samsung Odyssey G4 27" Monitors

Im more than happy to better explain whats going on if need be i dont believe i would be able to screen record because of whats happening

EA-Wardie commented 1 month ago

I've been having the same issue. Running pop!_OS 24.04 with a fresh installation. The DE freezes as soon as any context type menu opens up. Either from the top panel such as the power options or by right-clicking in my browser.

Have you found any other solutions for this @WesfunOfficial?

System Info: [Distro] pop!_OS 24.04 [Motherboard] Asus ROG Strix B550-A [CPU] AMD Ryzen 7 5800X3D [RAM] 32 GB DDR4 (2 x 16GB) [GPU] AMD Radeon RX 7800 XT [Monitors] 2 x Dell S2722DGM 27" 165Hz

As an aside, I also can't switch my screens to 165hz. 144hz seem to be the max it accepts.

WesfunOfficial commented 1 month ago

Unfortunately, I haven't outside of unplugging my 2nd monitor. I've been testing everything so far

WesfunOfficial commented 3 weeks ago

Hello, to update I have used the powers that be in cockpit to narrow down what piece of hardware is causing the freezing (at least on my system) it looks like when I'm interacting with prompts (or steam) causes my CPU (Ryzen 5 2600) to spike to 100% usage. Unsure why this doesn't happen on openSUSE Tumbleweed but does occur in Pop!_OS and every other distro that offers COSMIC

IMG20241023052028.jpg

IMG20241023052031.jpg

Photos added showing my cockpit instance and what I was doing on the system that was causing this

EA-Wardie commented 2 weeks ago

Update.

I've noticed when switching my monitors back down to 60hz, this issue seems to occur far more rarely or not at all.

WesfunOfficial commented 2 weeks ago

Ill post my error messages that show up as a result, this looks to be an error with the kernel shipped with Pop!_OS 22.04 from my very limited understanding (or at least what is creating the error)

Screenshot 2024-10-30 at 5 07 06 PM Screenshot 2024-10-30 at 5 07 16 PM
WesfunOfficial commented 2 weeks ago

New Workaround seems to keep both monitors at or below 120hz