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pop-os / gnome-control-center

Pop!_OS fork of https://git.launchpad.net/~ubuntu-desktop/ubuntu/+source/gnome-control-center
GNU General Public License v2.0
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Settings not opening (Pop_OS 20.1) #130

Closed rtheodoro closed 3 years ago

rtheodoro commented 3 years ago

Hi, when I try to open settings it doesn't do anything other than load a few seconds. I tried opening through the main menu, the sound widget and the command line. From the command line I got this information:

xxxxxx@pop-os:~$ gnome-control-center
gnome-control-center: error while loading shared libraries: libpop_upgrade_gtk.so.0: cannot open shared object file: No such file or directory
xxxxxx@pop-os:~$ sudo apt install gnome-control-center
[sudo] senha para xxxxxx: 
Lendo listas de pacotes... Pronto
Construindo árvore de dependências       
Lendo informação de estado... Pronto
gnome-control-center is already the newest version (1:3.38.1-2ubuntu1pop1~1605745629~20.10~4259dd4).
gnome-control-center configurado para instalar manualmente.
0 pacotes atualizados, 0 pacotes novos instalados, 0 a serem removidos e 0 não atualizados.
NAME="Pop!_OS"
VERSION="20.10"
ID=pop
ID_LIKE="ubuntu debian"
PRETTY_NAME="Pop!_OS 20.10"
VERSION_ID="20.10"
HOME_URL="https://pop.system76.com"
SUPPORT_URL="https://support.system76.com"
BUG_REPORT_URL="https://github.com/pop-os/pop/issues"
PRIVACY_POLICY_URL="https://system76.com/privacy"
VERSION_CODENAME=groovy
UBUNTU_CODENAME=groovy
LOGO=distributor-logo-pop-os
GNOME Shell 3.38.1
pop-shell:
  Instalado: 1.0.0~1605809546~20.10~1a8b13f
  Candidato: 1.0.0~1605809546~20.10~1a8b13f
  Tabela de versão:
 *** 1.0.0~1605809546~20.10~1a8b13f 1001
       1001 http://ppa.launchpad.net/system76/pop/ubuntu groovy/main amd64 Packages
       1001 http://ppa.launchpad.net/system76/pop/ubuntu groovy/main i386 Packages
        100 /var/lib/dpkg/status
Multi Monitors Add On and Sound Input and Output Device Chooser
ids1024 commented 3 years ago

Strange. I'm not seeing this with the same version of gnome-control-center. What does apt policy libpop-upgrade-gtk show?

libpop-upgrade-gtk was updated recently (https://github.com/pop-os/upgrade/pull/135) but I don't think that should have had any impact on the shared library path, baring some particularly arcane and bizarre sorcery Debian packaging is doing.

rtheodoro commented 3 years ago

What does apt policy libpop-upgrade-gtk show?

$ apt policy libpop-upgrade-gtk
libpop-upgrade-gtk:
Instalado: 0.1.0~1606240865~20.10~351ec93
Candidato: 0.1.0~1606240865~20.10~351ec93
Tabela de versão:
*** 0.1.0~1606240865~20.10~351ec93 1001
1001 http://ppa.launchpad.net/system76/pop/ubuntu groovy/main amd64 Packages
100 /var/lib/dpkg/status
ids1024 commented 3 years ago

I guess it's this: https://www.debian.org/doc/debian-policy/ch-sharedlibs.html#ldconfig

The libraries have ldconfig triggers. Not sure why this issue appeared now.

sudo ldconfig should hopefully update the library symlinks and fix it.

rtheodoro commented 3 years ago

Thanks a lot! This worked fine!

Another question. My "Tile Window" just disappeared few days ago, with some keyboard shortcuts.

Do you have any idea why?

ids1024 commented 3 years ago

What do you mean? Is the tiling menu or the "tile windows" button in it not showing? Or the "tiling" section in keyboard settings?

Some files related to tiling bindings were recently moved from the gnome-control-center package to pop-shell, so the "tiling" section in keyboard settings would have disappear if gnome-control-center were updated without pop-shell being updated. That shouldn't be an issue with the pop-shell version you having installed though.

rtheodoro commented 3 years ago

Is the tiling menu or the "tile windows" button in it not showing? Or the "tiling" section in keyboard settings?

Both. I just can't find it anywhere. It is not on Activities Bar, and also when I try to search in Menu, find nothing.

ids1024 commented 3 years ago

Hm, /var/lib/dpkg/info/libpop-upgrade-gtk.triggers contains:

# Triggers added by dh_makeshlibs/13.2.1ubuntu1
activate-noawait ldconfig

So I'm pretty sure ldconfig should be run without any manual intervention or changes to the package. Not sure why that isn't (consistently) working...

rtheodoro commented 3 years ago

Worked fine! Tile window is back and also fixed other issues.

But the file in my desktop was duplicated. And this "copy" does nothing. Is a small icon.

Every time I put a new file (or folder) in my desktop, it is duplicated. With a small icon which does nothing.

Sadly, I can't put images here.

EDIT----

I just notice that everything is in English, but my system is in Portuguese (BR).

julianschoep commented 3 years ago

Had this same issue. Running sudo apt-get install libpop-upgrade-gtk and then sudo ldconfig fixed it.

rtheodoro commented 3 years ago

Captura de tela de 2020-12-02 09-46-35

And when I click with the right mouse (in the originals), the options is everything in english. but my system is in Portuguese.

jacobgkau commented 3 years ago

And when I click with the right mouse (in the originals), the options is everything in english. but my system is in Portuguese.

I noticed this with the desktop-icons-ng (ding) extension, mentioned here. I have opened an issue in the desktop-icons-ng repository about this (it seems to be specific to our packaged version): https://github.com/pop-os/desktop-icons-ng/issues/4

I don't think the language issue with that extension is related to this GNOME Control Center issue about not opening. As for the duplicate icons, one set is coming from desktop-icons-ng, and I would think the other set is coming from somewhere else. Can you please provide the output of these commands:

ls -al ~/.local/share/gnome-shell/extensions
ls -al /usr/share/gnome-shell/extensions
apt policy nemo
rtheodoro commented 3 years ago 
$ ls -al ~/.local/share/gnome-shell/extensions
total 16
drwxrwxr-x 4 rtheodoro rtheodoro 4096 nov 11 16:04 .
drwx------ 3 rtheodoro rtheodoro 4096 dez  2 14:13 ..
drwxrwxr-x 5 rtheodoro rtheodoro 4096 nov 11 16:04 multi-monitors-add-on@spin83
drwxrwxr-x 7 rtheodoro rtheodoro 4096 out 31 23:26 sound-output-device-chooser@kgshank.net
$ ls -al /usr/share/gnome-shell/extensions
total 44
drwxr-xr-x 11 root root 4096 nov  4 09:47 .
drwxr-xr-x  7 root root 4096 nov  4 02:45 ..
drwxr-xr-x  2 root root 4096 out 22 15:08 alt-tab-raise-first-window@system76.com
drwxr-xr-x  2 root root 4096 out 22 15:08 always-show-workspaces@system76.com
drwxr-xr-x  2 root root 4096 out 22 15:08 batteryiconfix@kylecorry31.github.io
drwxr-xr-x  2 root root 4096 out 22 15:08 desktop-icons@csoriano
drwxr-xr-x  2 root root 4096 nov 12 16:55 ding@rastersoft.com
drwxr-xr-x  5 root root 4096 nov 30 22:59 pop-shell@system76.com
drwxr-xr-x  2 root root 4096 out 22 15:08 pop-shop-details@system76.com
drwxr-xr-x  2 root root 4096 out 22 15:08 system76-power@system76.com
drwxr-xr-x  3 root root 4096 out 22 15:08 ubuntu-appindicators@ubuntu.com
$ apt policy nemo
nemo:
  Instalado: (nenhum)
  Candidato: 4.6.5-1
  Tabela de versão:
     4.6.5-1 500
        500 http://us.archive.ubuntu.com/ubuntu groovy/universe amd64 Packages
jacobgkau commented 3 years ago 
drwxr-xr-x  2 root root 4096 out 22 15:08 desktop-icons@csoriano
drwxr-xr-x  2 root root 4096 nov 12 16:55 ding@rastersoft.com

You have two Desktop Icons extensions installed. ding@rastersoft.com is the one we are currently providing. Our package for desktop-icons-ng includes an empty transition package for desktop-icons, so this should not happen if you are using the default packages and upgrading normally. I would run the following commands:

sudo apt update
sudo apt full-upgrade

Then reboot. If you still see the duplicate icons, then run this command: sudo apt install aptitude

Then provide the output of these two commands so we can see how you have both extensions installed at the same time:

apt policy gnome-shell-extension-desktop-icons
aptitude why gnome-shell-extension-desktop-icons

Then run these commands to forcibly remove the old extension:

sudo apt autoremove --purge gnome-shell-extension-desktop-icons
sudo rm -rf /usr/share/gnome-shell/extensions/desktop-icons@csoriano`

Then reboot again. After that, please keep in mind that this is not a support forum, and this issue was supposed to be about Settings failing to open. There will be updates to pop-upgrade, firmware-manager, hidpi-widget, and theme-switcher shortly that are supposed to prevent that from happening.

rtheodoro commented 3 years ago

sudo apt update sudo apt full-upgrade

Strange, I got some errors on libreoffice.

$ apt policy gnome-shell-extension-desktop-icons
gnome-shell-extension-desktop-icons:
  Instalado: (nenhum)
  Candidato: 0.14.0~1605122430~20.10~fe84f29
  Tabela de versão:
     20.04.0+git20200908-1 500
        500 http://us.archive.ubuntu.com/ubuntu groovy/main amd64 Packages
        500 http://us.archive.ubuntu.com/ubuntu groovy/main i386 Packages
     0.14.0~1605122430~20.10~fe84f29 1001
       1001 http://ppa.launchpad.net/system76/pop/ubuntu groovy/main amd64 Packages
       1001 http://ppa.launchpad.net/system76/pop/ubuntu groovy/main i386 Packages

$ aptitude why gnome-shell-extension-desktop-icons
i   ubuntu-standard         Recomenda plymouth                    
i A plymouth                Sugere    desktop-base                
p   desktop-base            Sugere    gnome | kde-standard | xfce4
                                       | wmaker                   
p   gnome                   Depende   gnome-core (= 1:3.30+3)     
p   gnome-core              Depende   gstreamer1.0-packagekit     
p   gstreamer1.0-packagekit Recomenda gnome-software | apper | pac
                                      kagekit-installer           
p   ubuntu-desktop-minimal  Fornece   packagekit-installer        
p   ubuntu-desktop-minimal  Depende   gnome-shell-extension-deskto
                                      p-icons

sudo apt autoremove --purge gnome-shell-extension-desktop-icons sudo rm -rf /usr/share/gnome-shell/extensions/desktop-icons@csoriano`

The problems with libreoffice appeared here again.

I think I will do a refresh install of Pop. I think is better.

Thanks a lot for your help and attention!

fkruczek commented 3 years ago

In case someone still has problems with it - this helped me:

sudo apt-get remove gnome-control-center

sudo apt-get remove gnome-control-center-data

sudo apt install gnome-control-center

gnome-control-center
gp-97 commented 3 years ago

Even after following all the mentioned solutions, the problems persists in my case

gp-97 commented 3 years ago

Even after following all the mentioned solutions, the problems persists in my case

The problem was solved. Somehow, there existed

libpop_upgrade_gtk.so.1

instead of

libpop_upgrade_gtk.so.0

in

/usr/lib

I just renamed libpop_upgrade_gtk.so.1 to libpop_upgrade_gtk.so.0 and Voila!, everything started working as intended

mmstick commented 3 years ago

GNOME Settings is being rebuilt. You'll need to undo your change.

rafadevx commented 3 years ago

Even after following all the mentioned solutions, the problems persists in my case

The problem was solved. Somehow, there existed

_libpop_upgradegtk.so.1

instead of

_libpop_upgradegtk.so.0

in

/usr/lib

I just renamed the it to libpop_upgrade_gtk.so.0 and Voila!, everything started working as intended

Thanks. I just upgraded to 21.04 and couldn't open the settings. The only solution that worked was renaming the file like you said.

MikeyBeez commented 3 years ago

This fixed it for me: sudo apt install libpop-upgrade-gtk