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Dell XPS 13 9370 (Does Not Boot Into Installer) #310

Open mrust1219 opened 2 years ago

mrust1219 commented 2 years ago

Distribution (run cat /etc/os-release):

NAME="Pop!_OS" VERSION="22.04 LTS" ID=pop ID_LIKE="ubuntu debian" PRETTY_NAME="Pop!_OS 22.04 LTS" VERSION_ID="22.04" HOME_URL="https://pop.system76.com" SUPPORT_URL="https://support.system76.com" BUG_REPORT_URL="https://github.com/pop-os/pop/issues" PRIVACY_POLICY_URL="https://system76.com/privacy" VERSION_CODENAME=jammy UBUNTU_CODENAME=jammy LOGO=distributor-logo-pop-os

Related Application and/or Package Version (run apt policy $PACKAGE NAME):

ISO

Issue/Bug Description:

Cannot boot into live installer on Dell XPS 13 9370 in UEFI. Running latest Dell bios version 1.21.0 .

Steps to reproduce (if you know):

Flashed USB using gnome disk utility, as well as tried balena etcher, fedora media writer. Disabled secure boot. Boot from UEFI

Expected behavior:

I expected to be greeted by the live installer, but only met with a black screen

Other Notes:

Fedora, Ubuntu, Arch, Mint, and Debian all are able to be installed on this machine. Just not pop!_os. (Able to boot from legacy bios if enabled, however if you install as legacy, Dells bios will not recognize it as an operating system)

cfiestas6 commented 1 year ago

same here, something is wrong with the .iso