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pop-os / pop

A project for managing all Pop!_OS sources
https://system76.com/pop
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TLS/SSL support not available; install glib-networking #1137

Open emmDeeYoo opened 4 years ago

emmDeeYoo commented 4 years ago

Distribution (run cat /etc/os-release):

emms@betty:~$ cat /etc/os-release NAME="Pop!_OS" VERSION="20.04 LTS" ID=pop ID_LIKE="ubuntu debian" PRETTY_NAME="Pop!_OS 20.04 LTS" VERSION_ID="20.04" HOME_URL="https://pop.system76.com" SUPPORT_URL="https://support.system76.com" BUG_REPORT_URL="https://github.com/pop-os/pop/issues" PRIVACY_POLICY_URL="https://system76.com/privacy" VERSION_CODENAME=focal UBUNTU_CODENAME=focal LOGO=distributor-logo-pop-os

Related Application and/or Package Version (run apt policy $PACKAGE NAME):

glib-networking: Installed: 2.64.2-1ubuntu0.1 Candidate: 2.64.2-1ubuntu0.1 Version table: *** 2.64.2-1ubuntu0.1 500 500 http://us.archive.ubuntu.com/ubuntu focal-security/main amd64 Packages 500 http://us.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 100 /var/lib/dpkg/status 2.64.1-1 500 500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages

Issue/Bug Description:

Attempt to input Google account info into online account util and get error--> TLS/SSL support not available; install glib-networking.

Steps to reproduce (if you know):

navigate to online accounts --> select google --> output: TLS/SSL support not available; install glib-networking

~$journalctl -b 0

Jul 08 21:24:13 betty WebKitWebProces[18825]: Failed to load module "appmenu-gtk-module" Jul 08 21:24:13 betty gnome-shell[1968]: pop-shell: [DEBUG] _MOTIF_WM_HINTS(_MOTIF_WM_HINTS)> Jul 08 21:24:31 betty geoclue[1385]: Failed to query location: TLS/SSL support not available> Jul 08 21:24:47 betty geoclue[1385]: Failed to query location: TLS/SSL support not available> Jul 08 21:25:11 betty geoclue[1385]: Failed to query location: TLS/SSL support not available

ALSO RAN: ~$dpkg -l | grep glib-networking ii glib-networking:amd64 2.64.2-1ubuntu0.1 amd64 network-related giomodules for GLib ii glib-networking-common 2.64.2-1ubuntu0.1 all network-related giomodules for GLib - data files ii glib-networking-services 2.64.2-1ubuntu0.1 amd64 network-related giomodules for GLib - D-Bus services ii glib-networking-tests 2.64.2-1ubuntu0.1 amd64 network-related giomodules for GLib - installed tests

Expected behavior: navigate to online accounts --> select google --> sync google account with system

Other Notes: first attempted to resolve with Ubuntu bug submission @ https://bugs.launchpad.net/ubuntu/+source/glib-networking/+bug/1882636

ahoneybun commented 4 years ago

I would recommend reinstalling the package using this command:

sudo apt install --reinstall glib-networking

I would also recommend trying a live disk to see if it was from a bad upgrade:

https://support.system76.com/articles/live-disk/