pop-os / pop

A project for managing all Pop!_OS sources
https://system76.com/pop
2.47k stars 87 forks source link

Black screen after suspend #1368

Open dewijones92 opened 4 years ago

dewijones92 commented 4 years ago

Distribution (run cat /etc/os-release): NAME="Pop!_OS" VERSION="20.10" ID=pop ID_LIKE="ubuntu debian" PRETTY_NAME="Pop!_OS 20.10" VERSION_ID="20.10" HOME_URL="https://pop.system76.com" SUPPORT_URL="https://support.system76.com" BUG_REPORT_URL="https://github.com/pop-os/pop/issues" PRIVACY_POLICY_URL="https://system76.com/privacy" VERSION_CODENAME=groovy UBUNTU_CODENAME=groovy LOGO=distributor-logo-pop-os

uname -a Linux pop-os 5.8.0-7625-generic #26~1603126178~20.10~210fe73-Ubuntu SMP Tue Oct 20 01:12:15 UTC x86_64 x86_64 x86_64 GNU/Linux

Issue/Bug Description: May display is black (no signal) after waking from suspend

Steps to reproduce (if you know): Can't reproduce this faulty behaviour reliably. Put computer to sleep. Then wake it up by clicking the mouse

Expected behavior: The display should show the login screen - as it often does

Other Notes: Logs: I put my computer to sleep Nov 4 22:30:39 I resume it at Nov 5 07:27:40 After a few minutes of waiting with a display continuously blank I restart my computer

Any help will be greatly appreciated. Many thanks 😊😊😊😊😊😊

lspci.txt kern.log systemdLogs.log

Zollicoff commented 6 months ago

This is still happening. Ctrl Alt F1 is the only thing fixing it.

Edit: nevermind, now after I enter the password to login, screen goes black and stays black again.

JulioQc commented 3 months ago

Started having problem with 555.58 recently, about a week ago. Disabling systemd nvidia services doesnt do anything, changing tty (F1-F4) doesn't do anything either.

On Kernel 6.9.3 for PopOS 22.04 LTS

bobhenkel commented 2 months ago

I've been suspending and resuming for over 8 months just fine, which is the life time of this particular install. In the last 2 to 3 weeks I have also started to have issues. I can no longer successfully suspend and resume, as in it goes to a black screen when it resumes. I do have an nvidia card. I just rebooted and tried to suspend and all that happened is my screen went black and I couldn't get back to a display without our force rebooting with the power button. Not sure if that's a new issue or if I'm just noticing.

EDIT: When I just did the suspend the screen went black by the machine was still running(could hear fans and mother board lights appeared on instead of pulsating like it would normally do if it was actually suspended.)

bobhenkel commented 2 months ago

Had an appt this morning left computer running, my monitor has built in power save so it will shut it's self off after a while. When I came back computer was running(by sound and blinking lights). I clicked the power button on monitor to fire it up and it time out saying no video source for the DPI cable that I have hooked up. So I pressed ctrl + alt + f1 and my monitor came to life. I've not had to do that and I assume I will be doing that until an update comes out that fixes what ever is causing this. Maybe this will help someone.

xBiggs commented 2 months ago

I am bumping this because none of the suggested workarounds have solved it.

             /////////////                @pop-os 
         /////////////////////            ------------ 
      ///////*767////////////////         OS: Pop!_OS 22.04 LTS x86_64 
    //////7676767676*//////////////       Host: Blade 15 Advanced Model (Early 2020) - RZ09-033 5.04 
   /////76767//7676767//////////////      Kernel: 6.9.3-76060903-generic 
  /////767676///*76767///////////////     Uptime: 1 min 
 ///////767676///76767.///7676*///////    Packages: 2822 (dpkg), 53 (flatpak), 5 (snap) 
/////////767676//76767///767676////////   Shell: bash 5.1.16 
//////////76767676767////76767/////////   Resolution: 1920x1080 
///////////76767676//////7676//////////   DE: GNOME 
////////////,7676,///////767///////////   WM: Mutter 
/////////////*7676///////76////////////   WM Theme: Pop 
///////////////7676////////////////////   Theme: Pop-dark [GTK2/3] 
 ///////////////7676///767////////////    Icons: Pop [GTK2/3] 
  //////////////////////'////////////     Terminal: gnome-terminal 
   //////.7676767676767676767,//////      CPU: Intel i7-10875H (16) @ 5.100GHz 
    /////767676767676767676767/////       GPU: NVIDIA GeForce RTX 2070 SUPER Mobile / Max-Q 
      ///////////////////////////         GPU: Intel CometLake-H GT2 [UHD Graphics] 
         /////////////////////            Memory: 2209MiB / 64162MiB 
             /////////////
FleischKarussel commented 2 weeks ago

I also have the same behaviour, Intel 11th Gen CPU and discrete nvidia GTX 1060, no onboard/in-cpu gpu with latest pop_os 22.04

Cyber3x commented 2 weeks ago

Not really much but this helped me. https://www.reddit.com/r/linux4noobs/comments/1drfo0i/comment/ldlfqbt

From the comment: For anyone reading this with the same issues to solve this in the bios under Security -> Security Chip -> Change the Security Chip Selection to discrete tpm. This is the setting for TPM 1.2.”

When I had the same problem i subscribed to this thread so maybe this can help someone as well.

FleischKarussel commented 1 week ago

Not really much but this helped me. https://www.reddit.com/r/linux4noobs/comments/1drfo0i/comment/ldlfqbt

From the comment: For anyone reading this with the same issues to solve this in the bios under Security -> Security Chip -> Change the Security Chip Selection to discrete tpm. This is the setting for TPM 1.2.”

When I had the same problem i subscribed to this thread so maybe this can help someone as well.

I do have the option TPM 1.2, but it's currently set to 2.0 and I have Win11 dual boot and suspect this may break anything?