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pop-os / pop

A project for managing all Pop!_OS sources
https://system76.com/pop
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Unable to install pop os 20.10 #1386

Open suyog-pipliwaal opened 3 years ago

suyog-pipliwaal commented 3 years ago

Distribution (run cat /etc/os-release): NAME="Ubuntu" VERSION="20.04 LTS (Focal Fossa)" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 20.04 LTS" VERSION_ID="20.04" HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" VERSION_CODENAME=focal UBUNTU_CODENAME=focal

Related Application and/or Package Version (run apt policy $PACKAGE NAME):

Issue/Bug Description: I am unable to install pop os 20.10 from live USB it stuck on-screen as shown in the

picture

Steps to reproduce (if you know): Live boot USB using balenaetcher iso file pop-os_20.10_amd64_intel_1.iso change the bios setting to UEFI and select USB as booting drive.

Expected behavior: Should boot normally IMG_20201111_231926-min

Other Notes:

jacobgkau commented 3 years ago

This is likely hardware-specific. What hardware are you using? What GPU, CPU, and motherboard?

System76 customers can reach out to support for technical assistance. For non-System76 hardware, you can seek community support on Reddit or Mattermost.

suyog-pipliwaal commented 3 years ago

CPU:- Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz Base Board Information Manufacturer: LENOVO Product Name: LNVNB161216 Version: NO DPK Features: Board is a hosting board Board is replaceable Location In Chassis: Type2 - Board Chassis Location

GPU:- product: Topaz XT [Radeon R7 M260/M265 / M340/M360 / M440/M445 / 530/535 / 620/625 Mobile] vendor: Advanced Micro Devices, Inc. [AMD/ATI]

suyog-pipliwaal commented 3 years ago

I have to install pop os 20.04 on the same hardware but there are still issues like my touchpad is not working and pop os does not recognize my graphic card. Thank you in advance.