pop-os / pop

A project for managing all Pop!_OS sources
https://system76.com/pop
2.47k stars 87 forks source link

Audio Interface issues after component update #1562

Open zimnickico opened 3 years ago

zimnickico commented 3 years ago

Distribution:

NAME="Pop!_OS"
VERSION="20.10"
ID=pop
ID_LIKE="ubuntu debian"
PRETTY_NAME="Pop!_OS 20.10"
VERSION_ID="20.10"
HOME_URL="https://pop.system76.com"
SUPPORT_URL="https://support.system76.com"
BUG_REPORT_URL="https://github.com/pop-os/pop/issues"
PRIVACY_POLICY_URL="https://system76.com/privacy"
VERSION_CODENAME=groovy
UBUNTU_CODENAME=groovy
LOGO=distributor-logo-pop-os

Related Application and/or Package Version:

linux-sound-base:
  Installed: (none)
  Candidate: 1.0.25+dfsg-0ubuntu5
  Version table:
     1.0.25+dfsg-0ubuntu5 500
        500 http://us.archive.ubuntu.com/ubuntu groovy/main amd64 Packages
        500 http://us.archive.ubuntu.com/ubuntu groovy/main i386 Packages
pop-desktop:
  Installed: (none)
  Candidate: 1.5.0~1608319383~20.10~825bd26
  Version table:
     1.5.0~1608319383~20.10~825bd26 1001
       1001 http://ppa.launchpad.net/system76/pop/ubuntu groovy/main amd64 Packages
       1001 http://ppa.launchpad.net/system76/pop/ubuntu groovy/main i386 Packages

Issue/Bug Description: Updating Operating System via Pop!_Shop, which installs/updates the following components,

3 components with updates:
 • alsa-base ALSA driver configuration files Version: 1.0.25+dfsg-0ubuntu5
 • linux-sound-base base package for ALSA and OSS sound systems Version: 1.0.25+dfsg-0ubuntu5
 • pop-desktop Pop Desktop Metapackage Version: 1.5.0~1608319383~20.10~825bd26

causes audio issues after reboot. Precisely, the system fails to detect the USB Audio Interface that worked prior to the update, using a different device for audio results in crackling, popping noises and other audio glitches.

I attempted to apply common fixes (eg. changing power saving options, buffer size and timing) for said issues, but none of them improved the situation.

Steps to reproduce: USB Audio DAC/Interface might be required to reproduce. Use the USB Audio Device, update the System Components to to listed versions, reboot.

Other Notes: After updating the System, I can purge remove alsa-utils and linux-sound-base to fix the issue, but updating the system also updates the components making the issue reaper.

bflanagin commented 3 years ago

@actuallyitschris: As a rule I would say that its a bad idea to remove those packages. However, sense you seem to have found a work around for your issue that requires their removal you can use the hold option to keep them from being installed after purging.

sudo apt-mark hold alsa-utils

sudo apt-mark hold linux-sound-base

If you find your system is less stable after holding these two back you can remove the hold like this:

sudo apt-mark unhold alsa-utils

sudo apt-mark unhold linux-sound-base

Again, I don't know if this is the right answer to the problem, but it is a possible solution.