Open lazarosgogos opened 3 years ago
bflanagin
commented
3 years ago @lazarosgogos: Lets start by getting the logs from journalctl, they might shed some light on the issue.
sudo journalctl | grep bluetooth | tail -n 100 > lazarosgogos-bluetooth.txt
Attach the output .txt file to your next comment.
lazarosgogos
commented
3 years ago Ok here it is ! lazarosgogos-bluetooth.txt
bflanagin
commented
3 years ago Looks like there is an issue with various Bluetooth controllers and kernel 5.9 and up. We'll keep and eye on it and follow up with you when there is a new kernel update for Pop!
lazarosgogos
commented
3 years ago Thank you ! :)
arbitrary-dev
commented
3 years ago Have a similar issue with bluetooth headset: arbitrary-dev-bluetooth.log
Sometimes connection fails and after a couple of seconds it restores back.
$ uname -r
5.8.0-7642-generic
bjr0421
commented
3 years ago Can also confirm that I have this issue with the Logitech MX Master 2S. Currently on Pop!_OS 20.10 with kernel 5.11.0-7614-generic. This issue was also present for me in Ubuntu 20.04 and Ubuntu 20.10. I am using a Dell XPS 15 9570, with an Intel AX200 wireless card.
It is worth mentioning that a few days ago, some updated firmware for the Intel AX210 was pushed to the Pop fork of linux-firmware. There have also been recent commits to the main linux-kernel repo recently from Intel for the AX wireless cards, so this may help / resolve this issue.
lazarosgogos
commented
3 years ago I have another output file from journalctl that might prove useful. It actually contains some info relative to the problem (like time of connection, time of disconnection etc) specific to the wireless mouse.
lazarosgogos-LogitechWirelessMouse-journalctl-output.txt
bjr0421
commented
3 years ago This issue is still present after the most recent linux-firmware update.
devonallie
commented
3 years ago I am also experiencing this issue with the MX Vertical. I have tested with Ubuntu 21.04 and Fedora 34 where no such issue exists.
sonalder-darlene
commented
3 years ago Experiencing the same issues with Xbox one controllers on PopOS! 21.04. Really anoying... I've tried : sudo apt install --reinstall bluez gnome-bluetooth indicator-bluetooth pulseaudio-module-bluetooth a command line I've found here : https://support.system76.com/articles/bluetooth/
It worked for a day... Later that day I've reconnected one of my controller and had this issue again... Also, when bt was working every time I launched a steam game the controller start vibrating constantly like crazy until I close steam. Wire-connected doesn't vibrate like crazy. Non-steam games worked without issues so it may be a steam problem and not PopOS!
103sbavert
commented
2 years ago Have this issue on KDE Neon as well. No idea what the root cause is but it's definitely not pop_os! specific.
ulrichmathes
commented
1 year ago Same here with Ubuntu and Logitech MX Anywhere 2.
5.19.0-35-generic
ivelin
commented
10 months ago Same problem with PopOS (Pop!_OS 22.04 LTS) and Logitech MX Master 3. Did not have this issue when the same mouse was attached to a Mac via bluetooth.
Output attached for
sudo journalctl | grep bluetooth | tail -n 100 > lazarosgogos-bluetooth.txt
andreborud
commented
2 months ago This exact issue happens for me as well with my MX Master 2s.
Distribution (run
cat /etc/os-release): NAME="Pop!_OS" VERSION="20.10" ID=pop ID_LIKE="ubuntu debian" PRETTY_NAME="Pop!_OS 20.10" VERSION_ID="20.10" HOME_URL="https://pop.system76.com" SUPPORT_URL="https://support.system76.com" BUG_REPORT_URL="https://github.com/pop-os/pop/issues" PRIVACY_POLICY_URL="https://system76.com/privacy" VERSION_CODENAME=groovy UBUNTU_CODENAME=groovy LOGO=distributor-logo-pop-osIssue/Bug Description: After logging in to my laptop, my Logitech MX Master 3 connects normally, via Bluetooth. Then, a few seconds later, it disconnects, and then in about 3 seconds, while I keep moving it around in order to request a connection, it reconnects and I can use it normally.
Steps to reproduce (if you know): Try connecting a bluetooth mouse and you will possibly encounter the same issue.
Expected behavior: Once the mouse is connected, it should stay connected. As it works in Windows (tested).
Other Notes: I had initially created a topic on reddit: where others have stated that they are dealing with the same issue.