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pop-os / pop

A project for managing all Pop!_OS sources
https://system76.com/pop
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Wake from Suspend with external displays #1840

Open tdymel opened 3 years ago

tdymel commented 3 years ago

Distribution (run cat /etc/os-release):

NAME="Pop!_OS"
VERSION="21.04"
ID=pop
ID_LIKE="ubuntu debian"
PRETTY_NAME="Pop!_OS 21.04"
VERSION_ID="21.04"
HOME_URL="https://pop.system76.com"
SUPPORT_URL="https://support.system76.com"
BUG_REPORT_URL="https://github.com/pop-os/pop/issues"
PRIVACY_POLICY_URL="https://system76.com/privacy"
VERSION_CODENAME=hirsute
UBUNTU_CODENAME=hirsute
LOGO=distributor-logo-pop-os

Issue/Bug Description: When I wake my Oryx Pro from suspend with the Laptop Screen closed, it causes several problems:

  1. Sometimes it immediately goes back to suspend
  2. Sometimes the displays dont show the login prompt or any graphics output
  3. Sometimes the displays are completely messed up after login

Steps to reproduce (if you know): Go into suspend with external monitors. Then start using either your mouse/keyboard or open the laptop briefly and close it again.

Expected behavior: No glitches upon doing this.

jonstump commented 3 years ago

I'm having similar issues with my laptop, a Mag-15. All I have to do is leave it on and allow it to go to sleep.

In my instance when I attempt to wake it with my keyboard/mouse I get the gray login screen as if my computer was first booted, rather than the blurred lock screen I would normally get. Entering my password and login gives me a blank screen.

I recently formatted and reinstalled Pop in order to resolve the issue with no luck. Normally it happens during the night when I leave my computer locked, but I've even had it randomly go black and lock me out during a call, which thankfully was with a friend and not one of my recent job interviews.

Here's my system info from catting os-release:

NAME="Pop!_OS"
VERSION="20.04 LTS"
ID=pop
ID_LIKE="ubuntu debian"
PRETTY_NAME="Pop!_OS 20.04 LTS"
VERSION_ID="20.04"
HOME_URL="https://pop.system76.com"
SUPPORT_URL="https://support.system76.com"
BUG_REPORT_URL="https://github.com/pop-os/pop/issues"
PRIVACY_POLICY_URL="https://system76.com/privacy"
VERSION_CODENAME=focal
UBUNTU_CODENAME=focal
LOGO=distributor-logo-pop-os

I have an Nvidia 1660ti in my laptop which I feel is worth mentioning.

vinibortoletto commented 3 years ago

I'm having the same issue. One workaround that I found is switching to "Integrated Graphics" instead of "NVIDIA Graphics".