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pop-os / pop

A project for managing all Pop!_OS sources
https://system76.com/pop
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Pop!_OS / Gnome not locking the screen on its own on some sites / streaming audio #217

Open joelpomales opened 6 years ago

joelpomales commented 6 years ago

If this is a bug, please use the template below. If this is a question, or a general discussion topic - please post on our subreddit https://reddit.com/r/pop_os or start a conversation in our chat https://chat.pop-os.org/ - as these are the proper forums for those types of posts.

Distribution - (run cat /etc/os-release) NAME="Pop!_OS" VERSION="17.10 (Artful Aardvark)" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Pop!_OS 17.10 (Artful Aardvark)" VERSION_ID="17.10" HOME_URL="https://system76.com/pop" SUPPORT_URL="http://support.system76.com/" BUG_REPORT_URL="https://github.com/pop-os/pop/issues" PRIVACY_POLICY_URL="https://system76.com/privacy" VERSION_CODENAME=artful UBUNTU_CODENAME=artful Related Application and/or Package Version - apt policy $PACKAGE NAME

chromium-browser Installed: 65.0.3325.181-0ubuntu0.17.10.1 Candidate: 65.0.3325.181-0ubuntu0.17.10.1 Version table: *** 65.0.3325.181-0ubuntu0.17.10.1 500 500 http://us.archive.ubuntu.com/ubuntu artful-updates/universe amd64 Packages 500 http://security.ubuntu.com/ubuntu artful-security/universe amd64 Packages 100 /var/lib/dpkg/status 61.0.3163.100-0ubuntu1.1378 500 500 http://us.archive.ubuntu.com/ubuntu artful/universe amd64 Packages

totem: totem: Installed: 3.26.0-0ubuntu1 Candidate: 3.26.0-0ubuntu1 Version table: *** 3.26.0-0ubuntu1 500 500 http://us.archive.ubuntu.com/ubuntu artful/main amd64 Packages 100 /var/lib/dpkg/status

firefox: Installed: 59.0.2+build1-0ubuntu0.17.10.1 Candidate: 59.0.2+build1-0ubuntu0.17.10.1 Version table: *** 59.0.2+build1-0ubuntu0.17.10.1 500 500 http://us.archive.ubuntu.com/ubuntu artful-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu artful-security/main amd64 Packages 100 /var/lib/dpkg/status 56.0+build6-0ubuntu1 500 500 http://us.archive.ubuntu.com/ubuntu artful/main amd64 Packages

Issue/Bug Description This is somewhat of a weird one. I sort of exprienced it also on my previous Ubuntu install (16.04), but I noticed something today that made me think that there is something internal that is the issue.

If I log in to my ServiceNow (http://service-now.com/) work instance and I leave it open and walk away, the system won't dim the screen or unlock on its own. ServiceNow has some rudimentary chat capabilities within them, and when I reported the bug to them they thought that the issue was WebRTC. So I switched to Firefox.

Today I was using Streamtuner2, which opens up a Totem window to stream music and the system did not lock or dim the screen on its own. I went to Firefox and opened the radio station's web page to stream audio and I had the same behavior. The screen wouldn't lock on its own.

If I use Super+L, the screen locks and turns off immediately.

Steps to reproduce (if you know)

Expected behavior The system should lock on its own if I get up and walk away at the defined time interval without intervention.

Other Notes Ubuntu 16.04 did it before I used Pop!. So it may be something deeper. :-/

joelpomales commented 6 years ago

So I switched my streaming music app from Totem to Banshee and now it locks OK. So that's solved. Still the issue with Chromium and ServiceNow remains.