Pop!_os installer closes and will not install the os

[Vercingetorix321]

Distribution (run cat /etc/os-release):LTS 22 04 NvidiaDriver

Related Application and/or Package Version (run apt policy $PACKAGE NAME): Pop_Os! Installer

Issue/Bug Description: Within live environment the os installer opens and advances until I am asked to choose clean or advanced install. Choosing any option, including demo, and clicking next causes the installer program to crash.

Steps to reproduce (if you know): Reopened installer Restarted live environment Re-imaged the iso Re-imaged the iso on a newer usb Attempted installing with an older version of the OS (20 04) Removed all but one storage drive from the system Each of these attempts at stopping the glitch caused the installer to crash.

Expected behavior: Pop OS installs normally.

Other Notes:

[leviport]

Can you describe what kind of hardware this is on? In the past, the language selected in the installer could make the installer fail, so could you also share the language you're selecting during install?

Also more detailed debug output can be gathered by closing the installer on first boot (Alt+F2, xkill, click installer window), and then staring the installer in the terminal with io.Elementary.Installer. Then that terminal should print some info that will help indicate why it is crashing.

[litinoveweedle]

I have the same issue on Intel® NUC Kit NUC8i5BEH (UEFI, secure boot off) After selecting either clean or advanced install installer crash with following message in dmesg and kern.log:

[  112.417127] EXT4-fs (sdb2): VFS: Can't find ext4 filesystem
[  112.432841] EXT4-fs (sdb2): VFS: Can't find ext4 filesystem
[  112.443558] EXT4-fs (sdb2): VFS: Can't find ext4 filesystem
[  112.463124] Can't find a SQUASHFS superblock on sdb2
[  162.927326] io.elementary.i[2743]: segfault at 28 ip 00007f9f6a637728 sp 00007fffe9a36e40 error 4 in libdistinst.so[7f9f6a621000+267000] likely on CPU 3 (core 3, socket 0)
[  162.927343] Code: 00 48 b8 02 00 00 00 05 00 00 00 48 89 44 24 08 4d 85 f6 0f 84 9e 00 00 00 48 c7 44 24 08 08 00 00 00 0f 57 c0 0f 11 44 24 10 <4d> 8b 67 28 4d 85 e4 74 55 49 8b 5f 18 49 c1 e4 06 31 f6 4c 8d 7c

If I restart installer I will get same crash and new block of errors as above. After using setting to install also local czech keyboard installer start crashing already in the first step (language selection). Error messages differs slightly then:

[ 1224.804886] EXT4-fs (sdb2): VFS: Can't find ext4 filesystem
[ 1224.806027] EXT4-fs (sdb2): VFS: Can't find ext4 filesystem
[ 1224.807109] EXT4-fs (sdb2): VFS: Can't find ext4 filesystem
[ 1224.808214] Can't find a SQUASHFS superblock on sdb2
[ 1230.212056] io.elementary.i[4496]: segfault at 28 ip 00007ff4af69b22b sp 00007ffe20c27e20 error 6 in libparted.so.2.0.3[7ff4af694000+3d000] likely on CPU 2 (core 2, socket 0)
[ 1230.212066] Code: 48 89 fd 45 31 e4 e8 a4 b9 ff ff 85 c0 74 41 48 89 ef e8 88 e5 ff ff 48 89 c3 48 85 c0 74 60 48 89 ef 48 89 c6 e8 85 fe ff ff <83> 48 28 02 49 89 c4 48 8b 43 10 4c 89 e7 ff 50 28 85 c0 74 20 41
[ 1230.409363]  sda:

Tried so far without resolve:

• different installers (version 24 and 30)
• different USB flash
• different flashing apps
• upgrade BIOS
• reset BIOS
• memtest
• recreate GPT part table on /dev/sda (target install device)

[litinoveweedle]

OK, new finding, just passed to the disk selection screen by switching BIOS to legacy. The issue is, that M.2 disk is seen with capacity of 32KiB! I was previously having debian10 and 11 before on the same HW without issues.

[litinoveweedle]

Ok, so it seems to be SandForce bug crippling my drive. A seems that PopOS installer crashing when can't see or use disk...