ucsi_acpi USBC000:00: UCSI_GET_PDOS failed (-5)

[SilentGlasses]

Distribution (run cat /etc/os-release):

NAME="Pop!_OS"
VERSION="22.04 LTS"
ID=pop
ID_LIKE="ubuntu debian"
PRETTY_NAME="Pop!_OS 22.04 LTS"
VERSION_ID="22.04"
HOME_URL="https://pop.system76.com"
SUPPORT_URL="https://support.system76.com"
BUG_REPORT_URL="https://github.com/pop-os/pop/issues"
PRIVACY_POLICY_URL="https://system76.com/privacy"
VERSION_CODENAME=jammy
UBUNTU_CODENAME=jammy
LOGO=distributor-logo-pop-os

Related Application and/or Package Version (run apt policy $PACKAGE NAME):

Not sure what app pr pkg this might be related to...

Issue/Bug Description:

After my laptop goes to sleep and I wake it to work again I keep getting these errors. Several time, I've had to hard reboot my laptop as things just freeze up.

Apr 17 09:30:57 hostname kernel: ACPI Error: Thread 3325288448 cannot release Mutex [ECMX] acquired by thread 3247939584 (20230628/exmutex-378)
Apr 17 09:30:57 hostname kernel: ACPI Error: Aborting method \_SB.PC00.LPCB.ECDV._Q66 due to previous error (AE_AML_NOT_OWNER) (20230628/psparse-529)
Apr 17 09:30:57 hostname kernel: ucsi_acpi USBC000:00: unknown error 0
Apr 17 09:30:57 hostname kernel: ucsi_acpi USBC000:00: UCSI_GET_PDOS failed (-5)
Apr 17 09:30:57 hostname kernel: ucsi_acpi USBC000:00: unknown error 0
Apr 17 09:30:57 hostname kernel: ucsi_acpi USBC000:00: UCSI_GET_PDOS failed (-5)
Apr 17 09:30:57 hostname kernel: ucsi_acpi USBC000:00: unknown error 0
Apr 17 09:30:57 hostname kernel: ucsi_acpi USBC000:00: UCSI_GET_PDOS failed (-5)
Apr 17 09:30:57 hostname kernel: ucsi_acpi USBC000:00: unknown error 0
Apr 17 09:30:57 hostname kernel: ucsi_acpi USBC000:00: UCSI_GET_PDOS failed (-5)
Apr 17 09:30:57 hostname kernel:
Apr 17 09:30:58 hostname kernel: Failed to get private value: 752001 => 0000 ret=-5
Apr 17 09:30:59 hostname kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_TZ.ETMD], AE_NOT_FOUND (20230628/psargs-330)
Apr 17 09:30:59 hostname kernel: ACPI Error: Aborting method \_SB.IETM._OSC due to previous error (AE_NOT_FOUND) (20230628/psparse-529)
Apr 17 09:31:00 hostname kernel: Bluetooth: hci0: Malformed MSFT vendor event: 0x02
Apr 17 09:31:00 hostname gnome-session-binary[1358]: GLib-GIO-CRITICAL: g_bus_get_sync: assertion 'error == NULL || *error == NULL' failed
Apr 17 09:31:00 hostname gnome-session-binary[1358]: GLib-GIO-CRITICAL: g_bus_get_sync: assertion 'error == NULL || *error == NULL' failed
Apr 17 09:31:07 hostname gdm-password][1678]: gkr-pam: unable to locate daemon control file
Apr 17 09:31:09 hostname systemd[2385]: Failed to start Application launched by gnome-session-binary.

sudo dmesg | grep error
[   14.148638] ucsi_acpi USBC000:00: unknown error 0
[   30.391171] ACPI Error: Aborting method \_SB.IETM._OSC due to previous error (AE_NOT_FOUND) (20230628/psparse-529)

neofetch
             /////////////                
         /////////////////////            -----------------------
      ///////*767////////////////         OS: Pop!_OS 22.04 LTS x86_64
    //////7676767676*//////////////       Host: XPS 17 9710
   /////76767//7676767//////////////      Kernel: 6.8.0-76060800daily20240311-generic
  /////767676///*76767///////////////     Uptime: 3 days, 3 hours, 17 mins
 ///////767676///76767.///7676*///////    Packages: 1999 (dpkg), 33 (brew), 19 (flatpak)
/////////767676//76767///767676////////   Shell: zsh 5.8.1
//////////76767676767////76767/////////   Resolution: 5120x3200
///////////76767676//////7676//////////   DE: GNOME 42.5
////////////,7676,///////767///////////   WM: Mutter
/////////////*7676///////76////////////   WM Theme: Pop
///////////////7676////////////////////   Theme: Pop-dark [GTK2/3]
 ///////////////7676///767////////////    Icons: Pop [GTK2/3]
  //////////////////////'////////////     Terminal: WarpTerminal
   //////.7676767676767676767,//////      CPU: 11th Gen Intel i9-11900H (16) @ 4.800GHz
    /////767676767676767676767/////       GPU: Intel TigerLake-H GT1 [UHD Graphics]
      ///////////////////////////         GPU: NVIDIA GeForce RTX 3060 Mobile / Max-Q
         /////////////////////            Memory: 18655MiB / 31824MiB
             /////////////

Steps to reproduce (if you know):

No steps to reproduce, just happens after my laptop goes to sleep and when I try to use it again.

Expected behavior:

Not get these errors an/or issues.

Other Notes:

Please let me know if you need anything else from me.

[ncorbuk]

I also have this error

ucsi_acpi USBC000:00: UCSI_GET_PDOS failed

though it does not seem to be effecting my system i guess? for now anyway

[UvixCreative]

@ncorbuk what's the number code after it? I'm not sure what they mean yet, but I'm seeing -5, -70, and -95

@SilentGlasses what are the symptoms? It sounds like your laptop gets really slow?

I believe this may be an upstream problem of some sort, I think I'm having this same issue on NixOS.

I'm using the Monoprice dock with product ID 44467 and I specifically get this issue when I'm using USB-C PD passthrough with the dock. I don't get the problem when my laptop is plugged in directly, but the laptop gets very slow, the CPU usage spikes, and I see these error messages.

Are you using a similar setup or seeing similar symptoms?