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pop-os / pop

A project for managing all Pop!_OS sources
https://system76.com/pop
2.34k stars 79 forks source link

PopOS! Wont properly shutdown my pc.Fans still on. #3281

Open seraphimi opened 1 month ago

seraphimi commented 1 month ago

Distribution (run cat /etc/os-release): NAME="Pop!_OS" VERSION="22.04 LTS" ID=pop ID_LIKE="ubuntu debian" PRETTY_NAME="Pop!_OS 22.04 LTS" VERSION_ID="22.04" HOME_URL="https://pop.system76.com" SUPPORT_URL="https://support.system76.com" BUG_REPORT_URL="https://github.com/pop-os/pop/issues" PRIVACY_POLICY_URL="https://system76.com/privacy" VERSION_CODENAME=jammy UBUNTU_CODENAME=jammy LOGO=distributor-logo-pop-os

Related Application and/or Package Version (run apt policy $PACKAGE NAME): Possibly The Linux kernels since xx?

Issue/Bug Description: I have had issues with multiple distributions based on debian(for them i am sure) that wouldnt allow me to properly shut down my computer. The journalctl logs are regular and the pc is supposed to shut down but all i get is a blank screen and the fans are still spinning. The hardware is this: AMD Ryzen 7 7700X ASRock B650M-HDV/M.2 Gigabyte RADEON 7800XT 6.8.0-76060800daily20240311-generic kernel I have tried old ubuntu "fixes" ( the equivalent in pop os) which is trying kernelstub setting such as acpi=off or acpi=force and apm_poweroff=1 I have also tried a fix from other people that had this issue with PopOS! here which includes commenting cryptswap lines in /etc/fstab and shutdown.log

I have read on the Mint forums that this was a bug with AMD Integrated Graphics which got resolved in Kernel 5.14 or something. All i want to do is fully quit windows and this has deterred me multiple times. Please help.

Steps to reproduce (if you know): Shut down?(gui button or any known terminal command) wait pc still on

Expected behavior: pc shuts down

Other Notes: Journalctl log is in attachment. shutdown.log

jacobgkau commented 4 weeks ago

I have had issues with multiple distributions based on debian

This sounds like an issue that would need to be solved in an upstream project, likely the kernel as you're referring to, if it's not a configuration issue.

Since the log looks like the OS has stopped, have you checked around your BIOS/UEFI settings to see if anything related to power settings are there, and/or tried resetting your BIOS/UEFI settings to default?

System76 customers can reach out to support for technical assistance. For non-System76 hardware, you can seek community support on Reddit or Mattermost.

seraphimi commented 4 weeks ago

Thank you for replying. I have fiddled with all the power based hardware settings , also tried different TPM settings and a stock bios config. Nothing really seems to work since that seemed to solve somebodies same issue on a Thinkpad.