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pop-os / pop

A project for managing all Pop!_OS sources
https://system76.com/pop
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Wifi adapter isn't recognized when I boot my laptop with the lid closed. #446

Open ghost opened 5 years ago

ghost commented 5 years ago

Distribution (run cat /etc/os-release): NAME="Pop!_OS" VERSION="18.10" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Pop!_OS 18.10" VERSION_ID="18.10" HOME_URL="https://system76.com/pop" SUPPORT_URL="http://support.system76.com" BUG_REPORT_URL="https://github.com/pop-os/pop/issues" PRIVACY_POLICY_URL="https://system76.com/privacy" VERSION_CODENAME=cosmic UBUNTU_CODENAME=cosmic

OS: Pop!_OS 18.10 x86_64

neofetch output : Host: HP Pavilion dv6 Notebook PC 079 Kernel: 4.18.0-15-generic Uptime: 1 min Packages: 1883 (dpkg) Shell: bash 4.4.19 Resolution: 1280x720, 1280x720 DE: GNOME 3.30.1 WM: GNOME Shell WM Theme: Pop Theme: Pop-dark [GTK2/3] Icons: Pop [GTK2/3] Terminal: gnome-terminal CPU: AMD A8-4500M APU (4) @ 1.900GHz GPU: AMD ATI Radeon HD 7640G Memory: 1305MiB / 5427MiB

Related Application and/or Package Version (run apt policy $PACKAGE NAME): ? Network Manager?

Issue/Bug Description: My wifi card on my laptop doesn't get recognized on my laptop unless I start my laptop with my lid open. Once I log into my machine then I can close my laptop lip and use it as a desktop.

Steps to reproduce (if you know): Turn on, and immediately close lid. Log in and try to connect to wifi. It reads as if there is no wifi card present and suggest I plug in a wifi adapter.

Expected behavior: I should see wifi networks and connect normally.

Other Notes: I use my laptop as a desktop and have an hdmi port connected with external monitor along with mechanical keyboard and mx master wireless mouse, and logitech webcam. Just so you know my setup.

When I boot I immediately close my lid and log in. Now, I HAVE to keep my lid somewhat open and wait to log in then close it to get access to wifi network/internet.

mmstick commented 5 years ago

The output of lscpi would be useful to know what wireless chip that you have, and you may be able to search the Internet for that specific model to see if there are any known workarounds or patches for the issue.

ghost commented 5 years ago

I ran lspci, since it gave me that as a recommendation to run instead. This was the output:

00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 10h-1fh) Processor Root Complex 00:01.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7640G] 00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Trinity HDMI Audio Controller 00:04.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 10h-1fh) Processor Root Port 00:10.0 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB XHCI Controller (rev 03) 00:10.1 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB XHCI Controller (rev 03) 00:11.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] 00:12.0 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB OHCI Controller (rev 11) 00:12.2 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB EHCI Controller (rev 11) 00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 14) 00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD] FCH Azalia Controller (rev 01) 00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 11) 00:14.4 PCI bridge: Advanced Micro Devices, Inc. [AMD] FCH PCI Bridge (rev 40) 00:15.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Hudson PCI to PCI bridge (PCIE port 0) 00:15.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Hudson PCI to PCI bridge (PCIE port 1) 00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 10h-1fh) Processor Function 0 00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 10h-1fh) Processor Function 1 00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 10h-1fh) Processor Function 2 00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 10h-1fh) Processor Function 3 00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 10h-1fh) Processor Function 4 00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 10h-1fh) Processor Function 5 02:00.0 Network controller: Qualcomm Atheros AR9485 Wireless Network Adapter (rev 01) 04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 07) 05:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader (rev 01)