pop-os / pop

A project for managing all Pop!_OS sources
https://system76.com/pop
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Exchange Email fails on sign in to Gnome Online Accounts #494

Open Demon1109 opened 5 years ago

Demon1109 commented 5 years ago

Distribution (run cat /etc/os-release): NAME="Pop!_OS" VERSION="19.04" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Pop!_OS 19.04" VERSION_ID="19.04" VERSION_CODENAME=disco UBUNTU_CODENAME=disco

Related Application and/or Package Version (run apt policy $PACKAGE NAME): gnome-online-accounts: Installed: 3.32.0-1ubuntu1pop1~1554823884~19.04~7334da0 Candidate: 3.32.0-1ubuntu1pop1~1554823884~19.04~7334da0 Version table: *** 3.32.0-1ubuntu1pop1~1554823884~19.04~7334da0 1001 1001 http://ppa.launchpad.net/system76/pop/ubuntu disco/main amd64 Packages 100 /var/lib/dpkg/status 3.32.0-1ubuntu1 500 500 http://us.archive.ubuntu.com/ubuntu disco/main amd64 Packages

Issue/Bug Description: Online Accounts fails to sign in a valid Microsoft Exchange account (the account works under 18.10 with the same settings). Indicates Code 7: Unexpected response from server.

Steps to reproduce (if you know): Open Settings > Online Accounts > Try to set up a valid Exchange account (will fail with Code 7: Unexpected Response from Server), however, this is a known working account and does sign in under 18.10 systems (Pop_OS and Ubuntu).

Expected behavior: Account will sign in and become available to Evolution/Evolution-EWS or other similar programs.

Other Notes: I also tested this on Ubuntu 19.04 and on Majaro running Gnome 3.32 and it is broken on those too. I do have Evolution and Evolution-EWS installed--the email did sign in and work in 18.10 but was broken after update. After removing the account and setting it up again, it still doesn't sign in.

Demon1109 commented 5 years ago

I'm happy to jump on a call to troubleshoot this if it helps--I understand most devs likely don't have access to Exchange based accounts.

Demon1109 commented 5 years ago

I also filed upstream at Gnome https://gitlab.gnome.org/GNOME/gnome-online-accounts/issues/60