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pop-os / pop

A project for managing all Pop!_OS sources
https://system76.com/pop
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Printer issues #504

Open drmobilerepairs opened 5 years ago

drmobilerepairs commented 5 years ago

So I hooked up a newer hp printer to my pc running pop!_os. The printer is recognized and it showed that the the drivers were updated and installed but when I select to print an item it acts like it’s going to print but never sends to the printer. What is going on and how do I fix it. I tried running some ubuntu commands and it just tells me that the process request are failing no additional information available. Can someone help me from step one.

jaw6565 commented 5 years ago

Have you installed hplip? and run it?

bonej079 commented 4 years ago

I have a followup on this. I installed hplip from the repository (sudo apt-get install hplip). Printer found ok, but when scanning it requires a plugin. When downloaded, I get the following error:

Uncompressing HPLIP 3.19.11 Plugin Self Extracting Archive.Extraction failed. Terminated error: Python gobject/dbus may be not installed \ gzip: stdout: Broken pipe error: Plug-in install failed.

Any idea how to sort this one out?

Thanks, JB