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pop-os / pop

A project for managing all Pop!_OS sources
https://system76.com/pop
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Pop Os hangs in right click menu #720

Open abdelhalim opened 4 years ago

abdelhalim commented 4 years ago

Distribution (run cat /etc/os-release): NAME="Pop!_OS" VERSION="19.10"

Related Application and/or Package Version (run apt policy $PACKAGE NAME): right click menu on Desktop

Issue/Bug Description: when I bring the right click menu on Desktop immediately after startup then dismiss it, then bring it back the UI hangs. The mouse still can move but I cannot click on anything This happens on Thinkpad T480s

Steps to reproduce (if you know):

This is happening on T480s using Pop OS 19-10 installed fresh today. I cannot see any logs due to the freeze issue

Expected behavior: No hang should happen

Other Notes:

mmstick commented 4 years ago

I've seen a few reports of this, which are fixed by disabling the desktop icon extension.

abdelhalim commented 4 years ago

@mmstick Can you point me to some reference or document that explain how to disable the desktop icon extension?

mmstick commented 4 years ago

There are two ways:

  1. Go to https://extensions.gnome.org/local/ and toggle the extension
  2. Install gnome-tweak-tool, launch the Tweak Tool, and toggle the extension

It's also best to go to the website above and update all extensions after an upgrade.

abdelhalim commented 4 years ago

I've seen a few reports of this, which are fixed by disabling the desktop icon extension.

Looks like it's really the issue. I updated the extension, tried the steps above and the problem happened again. Rebooted, disabled the extension, tried the steps .. no hang

Thanks a lot!! this was a bad experience after fresh (and first) install of Pop OS!. Was thinking of re-installing some other distro.

Is this a bug in the extension itself, Pop Os! or GNOME?

mmstick commented 4 years ago

There's an issue in the extension, but it's the only choice to have icons on the desktop right now. It will likely be fixed soon, now that many are using it in 3.34 now.

KyneSilverhide commented 4 years ago

I confirm the fix works. The problem did appear on a "fresh" install on both my personal and work computer in Virtual Box. Thanks @mmstick

nebrelbug commented 4 years ago

Fix worked for me too. Is there a repo for the extension? Does anyone have an expected release date?

abdelhalim commented 4 years ago

There's an issue in the extension, but it's the only choice to have icons on the desktop right now. It will likely be fixed soon, now that many are using it in 3.34 now.

@mmstick May be you can link the extension bug report so we would know when the issue is fixed?

konsumer commented 4 years ago

Alternatively, installing another desktop fixed it for me, and didn't disable icons or the desktop:

sudo apt-get install cinnamon-desktop-environment
sudo reboot

(select "Cinnamon Desktop" when you login in gear by "sign in" button)

This way I'll have a functional computer until it's fixed.

nebrelbug commented 4 years ago

I just re-enabled the extension and everything's working fine now