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pop-os / shop

Pop!_Shop
GNU General Public License v3.0
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Pop_shop freezes with spotty internet (and breaks entire gnome-shell when Tile Windows is enabled) #435

Open leogott opened 7 months ago

leogott commented 7 months ago

I installed Pop!OS for the first time, on new custom hardware. Because I don't have wired internet (yet), I'm resorting to a piece of garbage USB WiFi dongle. I encountered this bug before, on the first day of using the OS, when instead using my phone as a tether. Didn't think to write down the exact order of events though, and just forced a reboot. It went roughly like this: After setup, playing around with the tiling settings a bit, I browsed the shop, did an update, tried to install code, musescore4, steam or something, and somewhere along the process my computer froze up (could still move the mouse pointer, but nothing else). Rebooted and was fine.

Bug Description Today (pretty much the second day of using pop-os), while trying to install DéjàDup (first the .deb, uninstalling, installing the newer flatpack), and with a few things running in the background, the gnome-shell froze. Using the tty (Ctrl+Alt+F3) I tried to investigate the problem, and noticed that repeatedly running this command to restart gnome killall -SIGQUIT gnome-shell (thanks askubuntu user jokerdino!) always gave me a few seconds in which the ui of everything except the Pop!_Shop was responsive again, where I could switch to a different workspace and would be fine for a while or until the shop was in the foreground again. Eventually I managed to crash it, and started writing this Issue. (I didn't figure out then what the pop-shop process is named, so that's all I got. Next time I'll try killall -9 io.elementary.appcenter )

Workaround I added the pop shop to the floating windows exception list for the time being. Will report if the problem pops up again.

Please note:

System Info Please ask for relevant info!

3840x2160 at 200% Scaling

Pop!_OS 22.04 LTS 64-bit Gnome 42.9 WM X11

leogott commented 7 months ago

Yeah, no wonder that took ages … syslog.log is listed as 53.6 GB in size. (The tar.xz isn't that bad though, just over 90 MB). Should I upload it somewhere?