brs17
commented
4 years ago @fagg I am unable to recreate the issue on the same hardware with the same software setup. You could try to reinstall the system76-dkms to see if that fixes the issue.
If the issue persists, I would recommend you contact System76 support and they can help you get to the bottom of your issue.
Distribution (run
cat /etc/os-release):[fagg@miranda][~][130] -> cat /etc/os-release NAME="Ubuntu" VERSION="18.04.3 LTS (Bionic Beaver)" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 18.04.3 LTS" VERSION_ID="18.04" HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" VERSION_CODENAME=bionic UBUNTU_CODENAME=bionic
system76 drivers are most definitely loaded:
Related Application and/or Package Version (run
apt policy $PACKAGE NAME):I believe it's system76-dkms
fagg@miranda][~][0] -> apt policy system76-dkms system76-dkms: Installed: 1.0.6~1565098100~18.04~f887e02~dev Candidate: 1.0.6~1565098100~18.04~f887e02~dev Version table: *** 1.0.6~1565098100~18.04~f887e02~dev 1001 1001 http://ppa.launchpad.net/system76-dev/stable/ubuntu bionic/main amd64 Packages 100 /var/lib/dpkg/status [fagg@miranda][~][0] ->Issue/Bug Description:
System76 Gazelle (gaze14, 17" with 1660Ti) - keyboard light switch has suddenly stopped working. Can change colors and brightness, but the on/off button is no longer functional. Have confirmed that the key itself is fine, without pressing Fn the key enters "*" into a text field as expected.
Steps to reproduce (if you know):
Try and press the keyboard light trigger button (Fn + *).
Expected behavior:
Keyboard light should turn off.
Other Notes: