search

popcorn-official / popcorn-desktop

Popcorn Time is a multi-platform, free software BitTorrent client that includes an integrated media player ( Windows / Mac / Linux ) A Butter-Project Fork
https://popcorn-time.site
Other
9.46k stars 625 forks source link

Nothing loading at all.. #1346

Closed popcornhelp closed 4 years ago

popcornhelp commented 4 years ago

Popcorn time App is no longer loading anything when i Open it, its just stuck on a loading icon, an ideas to fix? thanks

dutchy1001 commented 4 years ago

If you filled out the issue properly then we would seen what version you use

popcornhelp commented 4 years ago

sorry about that, it's 4.3..

dutchy1001 commented 4 years ago

update to the latest version here, not sure the same version is on the main download page but if you follow the link you will have for sure the latest

alexeyoganezov commented 4 years ago

I had the same issue. Solved it by manual application redownloading/reinstalling.

EmmanuelMess commented 4 years ago

Same issue in 4.4 and 3.3.

keenminded commented 4 years ago

Unchecking 'Remember Filters' in Advanced Settings, then clicking away from the tab you are currently on (if on Series, click Movies, etc.) loaded everything up for me. Obviously, this is just a workaround, but hopefully, it will shed some light on the matter for the maintainers.

EmmanuelMess commented 4 years ago

Unchecking 'Remember Filters' in Advanced Settings, then clicking away from the tab you are currently on (if on Series, click Movies, etc.) loaded everything up for me. Obviously, this is just a workaround, but hopefully, it will shed some light on the matter for the maintainers.

Can' find the 'Remember Filters' anywhere on 4.4.

dutchy1001 commented 4 years ago

@EmmanuelMess You can find "Remember Filters" in the settings screen. You have to tick the "Show Advnced settings" on the top of the settings screen, then it's in the second paragraph "User Interface"

jairelee commented 4 years ago

I had not set "Remember Filters" but downloading the latest version from @dutchy1001 comment's link worked for me.

EmmanuelMess commented 4 years ago

I had not set "Remember Filter"

Me neither, but I set it and unset it and it worked.

Persei08 commented 4 years ago

Please follow guidelines and make a valid report.

Issue already solved. update to v4.4

keenminded commented 4 years ago

@Persei08 Unfortunately, the issue still persists on 4.4. To replicate the issue, clear all DB data and reset settings to start fresh. Click around on top categories and wait until any category page content loads. Now click on Settings, Show Advanced Settings checked, then set the checkbox on Remember Filters. Exit settings. Exit app, then start it again. Content no longer loads until the Remember Filters is unchecked, then on exit from setting a different content tab is clicked to reload content again. Hope this helps!

dutchy1001 commented 4 years ago

@keenminded @Persei08 I've done exactly as you described how to reproduce the issue but it wont happen to me. I then uninstalled PCT (DB's removed too), downloaded the latest build and tried again to reproduce this and again it shows all films and series as normal with "Remember Filters" on or off. This all has been tested on a Windows 10 (OS build 18363.778) machine.

keenminded commented 4 years ago

@dutchy1001 @Persei08 Sorry, I should have qualified that I am running Popcorn's Mac desktop app on High Sierra and upgraded it from a previous version. I am going to reinstall the app from scratch and see if the issue persists on my end and will try it on Catalina too.

Persei08 commented 4 years ago

@keenminded Sorry but for me what you describe is another issue related to "Remember filters" option.

If you still experience the issue with "remember filters" (I've experienced it randomly too), you should open a new issue report, with a relevant title and description. I will be happy to label it "bug" as soon as someone will reproduce it.

But here I will keep this issue close, because the title and description aren't helpful enough, it related to the old popcorn-api domain being taken down and this place have to look like an issue board (bugtracker) more than like a support forum (There is r/Popcorntime for support). Else all the contributors waste time searching useful comments in multiple vague reports.

I hope everyone understand.

keenminded commented 4 years ago

@Persei08 Thank you. I was just trying to be helpful and provide a workaround, which turned into a bug tracking discussion. I have now reinstalled the app from scratch, and am still researching the strange behaviour. Will create a new issue once I can come up with a solid reproduction path.

Persei08 commented 4 years ago

@keenminded thank you too, No problem, even if it happen randomly you can open the issue. In fact if I don't opened it myself it's because I don't really find a way to reproduce it, I noticed that sometimes the filter is empty instead of on "all" and then, the tab not load staying with blue circles endlessly. I thought it was related to the "remember filters" option and it match what you're describing I guess