popcorn-official / popcorn-desktop

Popcorn Time is a multi-platform, free software BitTorrent client that includes an integrated media player ( Windows / Mac / Linux ) A Butter-Project Fork
https://popcorn-time.site
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Downloads not working #1566

Closed ze0ss closed 3 years ago

ze0ss commented 3 years ago

Clicking the "Download" button beside the "Play" button in movies does not do anything, tried closing and reopening the app, uninstall, and reinstall the latest Dev/CI build..... but the same issue persists.

Expected behaviour: The movie, or series, must start downloading, with a separate progress screen.

OS: Win10 x64 PT: 0.4.4 CI build 21 July 2020

dutchy1001 commented 3 years ago

Using same OS and last build 425 (21/07/2020) but my download works as normal. Used the download button to get "Palm Springs" (1080) including English subs, downloaded within 6 minutes.

ze0ss commented 3 years ago

Oh ok, but it's still not working for me.

ze0ss commented 3 years ago

@dutchy1001 you are right, it indeed downloads it, the problem is with the UI, it doesn't show any sort of progress or anything like that whatsoever, the only way I know it is downloading it is by opening up the task manager, which shows an increased network activity for nwjs.exe.

I think there must exist a separate screen, such as a download manager for downloads, for both ongoing and completed, is a must.

dutchy1001 commented 3 years ago

when I download there is a "orange" progress bar in the right bottom corner (see red arrow) download

At the green arrow you can see the download and upload speed and you can pause or delete the file too. I do agree that this is not very clear when using the "black/yellow" theme, other theme's might have a better colours.

As soon the file is downloaded it will remove itself from the "seedbox" which then is very confusing if it's downloaded or not. If this can be changed it would make it a lot more clear. Also when downloading the files should go to a separate location as when you have "clear Tmp folder after closing app?" ticked it will then also delete the downloaded file, the reason to download is to watch it later I presume.

ze0ss commented 3 years ago

Oh ok, I understand, but I do not see this bar or screen whatsoever, like, ever, even if I click the seedbox button, it is empty (even while a download is going on), so I really can't see any progress at all, I think it is a bug(?)

Also when downloading the files should go to a separate location as when you have "clear Tmp folder after closing app?" ticked it will then also delete the downloaded file, the reason to download is to watch it later I presume.

Yeah, I also think there must be an option in settings to set a separate folder location for downloads.

ze0ss commented 3 years ago

when I download there is a "orange" progress bar in the right bottom corner (see red arrow) download

At the green arrow you can see the download and upload speed and you can pause or delete the file too. I do agree that this is not very clear when using the "black/yellow" theme, other theme's might have a better colours.

As soon the file is downloaded it will remove itself from the "seedbox" which then is very confusing if it's downloaded or not. If this can be changed it would make it a lot more clear. Also when downloading the files should go to a separate location as when you have "clear Tmp folder after closing app?" ticked it will then also delete the downloaded file, the reason to download is to watch it later I presume.

I cannot open the seedbox, I click it several times, even the Watchlist is empty while downloading, like I said, the only way I know something is being downloading is by looking in the task manager. which shows high network usage for nwjs when it is downloading something. Please also add the separate folder setting for downloads, other than cache directory.

Can you please take this as a bug?

dutchy1001 commented 3 years ago

I don't code myself, just help answering common mistakes that are easy to solve without the need of coding. Make sure you have a clean install as sometimes "overwriting" the files could leave behind old files.

I have changed the default Tmp folder to an other drive for easy access and turned off the "clear Tmp folder after closing app?". This way I can keep everything I watch or download and delete them when I want (also save redownloading when other family members want to watch it). Try these settings I did and see if the seedbox will appear then.

I did create a new issue with the feature request and bug report.

EDIT: You mention you downloaded on 21/07/2020. Where did you download from? The main website has an older version then the dev builds. Update your version from this link here

ze0ss commented 3 years ago

Ok I will surely try what you said, I'll turn off auto clearing of cache, and I'll do an uninstall and a clean install again.

Yes, I download the updates only from the site you mentioned, since the stable version on the main site is old and buggy.