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popcorn-official / popcorn-desktop

Popcorn Time is a multi-platform, free software BitTorrent client that includes an integrated media player ( Windows / Mac / Linux ) A Butter-Project Fork
https://popcorn-time.site
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Stuck on Starting Download #233

Closed sulaimanob closed 8 years ago

sulaimanob commented 8 years ago

Operating System Version:

Windows 10 Popcorn Time Version: 3.9 Download date: 22/09/2016 #### Expected Behaviour to start downloading ... #### Actual Behaviour stuck ... #### Steps to reproduce the behaviour
  1. Run the app
  2. select a movie
  3. press watch

Note: When F10 button is pushed to show butter temp folder, it shows an error

' Windows cannot find C:/users/username/AppData/Local/Temp; ; /platform-tools/Popcorn Time' Make sure you've typed the name correctly then try again ' Plus, here is the log

app.js:11 [INFO] Returning cached provider yts?&apiURL=https://movies.api-fetch.website/, app.js:11 [INFO] Returning cached provider TVApi?&apiURL=https://tv.api-fetch.website/, app.js:11 [INFO] Returning cached provider haruhichan app.js:11 [INFO] Returning cached provider vodo app.js:6 [DEBUG] Butter false startup time: 3998.907ms app.js:21 [ERROR] Error: ENOENT: no such file or directory, mkdir 'C:\Users\username\AppData\Local\Temp; ;\platform-tools\Popcorn Time' Error: ENOENT: no such file or directory, mkdir 'C:\Users\username\AppData\Local\Temp; ;\platform-tools\Popcorn Time' at Error (native) fs.js:55 Uncaught Error: ENOENT: no such file or directory, mkdir 'C:\Users\username\AppData\Local\Temp; ;\platform-tools\Popcorn Time' app.js:6 [DEBUG] Not updating because we are running the latest version app.js:6 [DEBUG] 0 cached subtitle app.js:6 [DEBUG] Cache 44 subtitle generic_collection.js:26 post all Object Object Array[50] app.js:11 [INFO] Returning cached provider yts?&apiURL=https://movies.api-fetch.website/, item.js:241 Object "Movie" app.js:11 [INFO] Show movie detail (tt4094724) app.js:11 [INFO] Subtitles: none app.js:6 [DEBUG] Opening: C:\Users\username\AppData\Local\Temp; ;\platform-tools\Popcorn Time

ChrisAlderson commented 8 years ago

Looks like Popcorn Time cannot find any files in the AppData folder. Please delete any folders relating to Popcorn Time from the AppData folder and try reinstalling the application.

sulaimanob commented 8 years ago

I deleted butter folder and reinstall the app, but I got the same error.

RomainSauvaire commented 8 years ago

Got the same issue here on macOS Sierra (10.12) and popcorn time 3.9.

As soon as it downloads for 10 seconds, it crashes. If I start again, it resumes where it stopped (meaning: if I do it for 10 times, my movie starts to play... then crash).

ChrisAlderson commented 8 years ago

@RomainSauvaire your issue has nothing to do with this issue, for more information check #236

@sulaimanob From the logs it seems like your temp folder has a bit of a weird name. The logs show Temp;;, but the correct name should be just Temp. Could you please check the name of the folder in C:\Users\username\AppData\Local

team-pct commented 8 years ago

You seem to have messed a lot your Environment please check that first