popphylotools / mvMapper

mvMapper (Multivariate Mapper) is an interactive data exploration tool for multivariate analyses with associated geographic location information.
https://popphylotools.github.io/mvMapper/
BSD 2-Clause "Simplified" License
9 stars 1 forks source link

gray screen on hosted mvmapper #76

Open PAMorin opened 6 years ago

PAMorin commented 6 years ago

I'm trying mvmapper for the first time. I have used the hosted site, and uploaded both my own data (formatted in R with Adegenet export_to_mvmapper), and the example data. In both cases, when I click the 'view' link after selecting files, I get just the gray screen with the navigation bar. I've given it about 30 min. so far, and it's still just gray. I'm using Chrome Version 65.0.3325.181 on a Mac (OS Sierra, 10.12.6). I've attached my data file. nType_MVMAPPER_in.csv.zip

fbremer commented 6 years ago

Ty for reporting, I'll take a look.

jrdupuis commented 6 years ago

Thanks for reporting. I am able to get your datafile to work in the same version of chrome (although my OS is 10.13.4). I'm wondering if there's some issue with browser security not showing the actual plots (i.e. chrome not allowing code to run within the browser). If you click on the "home" tab from http://ctahr-peps.colo.hawaii.edu/, do you see a plot like this (the default dataset), or just grey?

image

And have you tried using a different browser?

PAMorin commented 6 years ago

I think you are right. It worked this morning when I was working at home. It does not work when I'm in my office (connected to our ethernet), so apparently there is some type of web security on our network.

I'll send this to our IT group to see if they can tell me what the restriction is.

Phil

On 4/18/18 11:27 AM, Julian Dupuis wrote:

Thanks for reporting. I am able to get your datafile to work in the same version of chrome (although my OS is 10.13.4). I'm wondering if there's some issue with browser security not showing the actual plots (i.e. chrome not allowing code to run within the browser). If you click on the "home" tab from http://ctahr-peps.colo.hawaii.edu/, do you see a plot like this (the default dataset), or just grey? image https://user-images.githubusercontent.com/11573236/38950467-d9018142-4302-11e8-9ebe-acbf4886d789.png

And have you tried using a different browser?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/popphylotools/mvMapper/issues/76#issuecomment-382483971, or mute the thread https://github.com/notifications/unsubscribe-auth/AUACRbTuq2KbtmidBgMtUWD1IznJMOnRks5tp4V-gaJpZM4TZPVp.

--

Phillip A. Morin, Ph.D. Southwest Fisheries Science Center 8901 La Jolla Shores Dr. La Jolla, CA 92037, USA Phone: 858-546-7165 Fax: 858-546-7003 phillip.morin@noaa.gov http://swfsc.noaa.gov/mmtd-mmgenetics

PAMorin commented 6 years ago

Hi,

Our IT department tried to figure out what was blocking the site, but they have not yet come up with a reason. The best they could guess is that we have a McAfee gateway for our internet services that may be blocking it, but they were not able to find a clear indication that that was the issue.

I work at a a National Marine Fisheries Lab that has US government security systems, so this may be widespread in government labs, or it could be limited to NMFS facilities. At least it works fine when I'm not on our ethernet, so there is a work-around.

Cheers,

Phil

On 4/18/18 11:40 AM, Phil Morin (NOAA Federal) wrote:

I think you are right. It worked this morning when I was working at home. It does not work when I'm in my office (connected to our ethernet), so apparently there is some type of web security on our network.

I'll send this to our IT group to see if they can tell me what the restriction is.

Phil

On 4/18/18 11:27 AM, Julian Dupuis wrote:

Thanks for reporting. I am able to get your datafile to work in the same version of chrome (although my OS is 10.13.4). I'm wondering if there's some issue with browser security not showing the actual plots (i.e. chrome not allowing code to run within the browser). If you click on the "home" tab from http://ctahr-peps.colo.hawaii.edu/, do you see a plot like this (the default dataset), or just grey? image https://user-images.githubusercontent.com/11573236/38950467-d9018142-4302-11e8-9ebe-acbf4886d789.png

And have you tried using a different browser?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/popphylotools/mvMapper/issues/76#issuecomment-382483971, or mute the thread https://github.com/notifications/unsubscribe-auth/AUACRbTuq2KbtmidBgMtUWD1IznJMOnRks5tp4V-gaJpZM4TZPVp.

--

Phillip A. Morin, Ph.D. Southwest Fisheries Science Center 8901 La Jolla Shores Dr. La Jolla, CA 92037, USA Phone: 858-546-7165 Fax: 858-546-7003 phillip.morin@noaa.gov http://swfsc.noaa.gov/mmtd-mmgenetics

--

Phillip A. Morin, Ph.D. Southwest Fisheries Science Center 8901 La Jolla Shores Dr. La Jolla, CA 92037, USA Phone: 858-546-7165 Fax: 858-546-7003 phillip.morin@noaa.gov http://swfsc.noaa.gov/mmtd-mmgenetics

smg283 commented 6 years ago

We are also at US Gov facility, but we run a different firewall here so aren't seeing this issue. But my guess is that may be the case (it is not allowing python to be run within browser). You may suggest to your IT folks to look at issues associated with external viewing of bokeh to figure out exactly what need to be changed to un-block (not to try to push off problem, but it sounds like it is beyond what we can address, you could post an issue or ask question to them https://bokeh.pydata.org/en/latest/).
Also, this is a great case to deploy the software locally using docker on your laptop (see the dockerhub distro https://hub.docker.com/r/popphylotools/mvmapper/). Then you can upload your own data to your own instance on your computer, requiring no external connection to anything. You can also do local install without docker, but will require a bit of additional installations ( https://github.com/popphylotools/mvMapper#run-without-docker ) Let us know if you have any further issues with this Aloha Scott