postcodeservice / postcode-magento2

Speed up the checkout process in your Magento 2 webshop, increase your conversion and have less returns by using this zipcode extension. https://postcodeservice.com
https://postcodeservice.com
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[BUG] House number disappears from shipping info after changing billing address #14

Closed glevhen closed 4 years ago

glevhen commented 4 years ago

Magento 2.3.2 Theme: Magento/luma tig/postcode-magento2: 1.2.4 Checkout usage: Two Step Checkout Luma House number field: Street address line 1

On the shipping step fill address details via success postcode autocomplete and go to the payments step the house number available in the shipping info image select payment method and change billing address by another valid postcode and house number and house number disappears from shipping address info image

tig-jaspersmits commented 4 years ago

Hi @glevhen ,

Thanks for submitting this. Unfortunate to hear that this happens. I've just tested this but I can't reproduce this. Can you maybe share a screenshot or video on how this happens? Maybe I'm testing it the wrong way.

Kind regards,

Jasper TIG

glevhen commented 4 years ago

@tig-jaspersmits Hello, sorry for delay, I recorded screen for custom theme, but you also can reproduce it for magento themes such as Magento/luma or Magento/blank, hope it will help you to reproduce the issue jzPEcYHHio

tig-jaspersmits commented 4 years ago

Hi @glevhen ,

Thanks for providing us the steps to follow. My colleague and I both tried to reproduce this, but were unsuccessful in doing so. Are you using any other extensions which could impact the checkout process or address details? Is it possible to test with other extensions disabled and just the postcode service enabled?

Looking forward to your response.

Kind regards, Jasper TIG

GuidoHub commented 4 years ago

@glevhen @tig-jaspersmits

This seems to be done by script /Magento_Checkout/js/model/shipping-rates-validator.min.js. I was debugging something else where shipping address housenumber is changed to billing addres housenumber. Did you check this also. So my shipping housenumber is 13 and billing 15, when I look at the backend it's both 15.

tig-jaspersmits commented 4 years ago

Hi @GuidoHub ,

There should be something on our backlog that will fix this. Expect it in an upcoming release.

Kind regards, Jasper TIG

GuidoHub commented 4 years ago

Hi @tig-jaspersmits

Any idear when we could expect this update? Or is there some how we can already see the fix in a commit?

tig-jaspersmits commented 4 years ago

@GuidoHub ,

No information about the release yet. But you can keep an eye on the release notes here: https://docs.tig.nl/x/B4FaAg

I brought it under the attention of the developers again a few minutes ago.

Kind regards, Jasper

tig-jaspersmits commented 4 years ago

Hi @GuidoHub ,

It seems that this has been fixed in Magento version 2.3.4. Is it possible to update to that version and check if the problem persists?

Kind regards, Jasper