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postcodeservice / postcode-magento2

Speed up the checkout process in your Magento 2 webshop, increase your conversion and have less returns by using this zipcode extension. https://postcodeservice.com
https://postcodeservice.com
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[BUG] Weird address template/layout on last step of checkout #48

Closed Aquive closed 1 year ago

Aquive commented 2 years ago

To Reproduce Steps to reproduce the behavior:

  1. Add product to cart and go to checkout
  2. Use below address details.
  3. Go to next step of checkout

Name: John Doe Postcode: 1012JS House number: 1 Country: The Netherlands Phone: +31612345678

Expected result I am expecting the template/layout on the last step of checkout to reflect what I filled in (there are 2 blocks with the address) So I would expect something like this:

John Doe Dam 1 1012JS Amsterdam Nederland T: +31612345678

Actual result John Doe Dam 1 90 1012JS Amsterdam Nederland T: +31612345678 tig_housenumber 1 tig_housenumber_addition

tig_street Dam

PS: Notice the extra '90' in the street field. This comes from an older address I filled in (I think).

Workaround None (yet)

Screenshots Afrekenen (4)

Please complete the following information

tig-jeffreybranderhorst commented 2 years ago

Hi @Aquive ,

We cannot reproduce this issue on a clean Magento 2.4.3-p2 with the extension. Is it possible you have more extensions active? Is there a One step checkout active? Or is this a certain kind of PSP?

Have a great day, Jeffrey

Aquive commented 2 years ago

@tig-jeffreybranderhorst thanks for your reply :)

This is the native checkout. The PSP module is from Mollie (https://github.com/mollie/magento2). And yes, there are several more modules active. But I don't know if any of those are interacting with the checkout.

I will try to isolate the issue first. Thanks again!

Aquive commented 2 years ago

@tig-jeffreybranderhorst so I have been testing this on another clean installation of Magento 2.4.3-p2 with sample data. Below is the result. To exclude it is some sort of browser caching issue I confirmed on another browser which I normally don't use. Same result.

Checkout

tig-jeffreybranderhorst commented 2 years ago

Hi @Aquive ,

I also tested this in a new browser I normally don't use. But I still cannot reproduce this issue. image

Is it possible you contact us at support@tig.nl ? So we can maybe test on your test environment to figure out the differences/issue.

Have a great day, Jeffrey

tig-jeffreybranderhorst commented 1 year ago

Hi @Aquive ,

We will close this issue because we were not able to reproduce it. If needed you can always contact us at support@tig.nl

Have a great day, Jeffrey