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postmanlabs / postman-app-support

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"unable to delete folder" message when deleting folders in a collection #11077

Closed bryan-diaz-kushki closed 2 years ago

bryan-diaz-kushki commented 2 years ago

Is there an existing issue for this?

Describe the Issue

Postman is not allowing folders to be deleted, the legend "unable to delete folder" appears after a few seconds of having deleted any folder.

Steps To Reproduce

  1. Create a folder in a collection
  2. Try to delete that folder (a "myfolder Folder was deleted successfully." message will be appear)
  3. Wait a few seconds and a second message ("Unable to delete folder") will be appear and the folder will be restore

Screenshots or Videos

No response

Operating System

macos

Postman Version

9.21.5

Postman Platform

Both

Additional Context?

No response

shubhbhargav commented 2 years ago

Hey @bryan-diaz-kushki, can you share some more info with us regarding the collection?

In addition, if you could share a screen recording of the issue, it would be really helpful to debug further.

bryan-diaz-kushki commented 2 years ago

Is an existing collection (public)

There are about 17 subfolders and 71 request

On Tue, Jul 12, 2022 at 10:18 AM shubhbhargav @.***> wrote:

Hey @bryan-diaz-kushki https://github.com/bryan-diaz-kushki, can you share some more info with us regarding the collection?

  • Is this a new collection or an existing collection?
  • What's the approximate size of the folder which is expected to be deleted? (say 1000 requests in the folder)

In addition, if you could share a screen recording of the issue, it would be really helpful to debug further.

— Reply to this email directly, view it on GitHub https://github.com/postmanlabs/postman-app-support/issues/11077#issuecomment-1181895021, or unsubscribe https://github.com/notifications/unsubscribe-auth/AV7ITLTYP6GB7ZNJXQNVQBDVTWEFFANCNFSM53LJQBXA . You are receiving this because you were mentioned.Message ID: @.***>

shubhbhargav commented 2 years ago

Got it. Can you please share the link of the collection (assuming it is publicly accessible)? Also do let me know the folder that you are trying to delete.

In-case you would like to share this info with us on a separate channel, please reach out to us at help@postman.com.

vedkribhu commented 2 years ago

@bryan-diaz-kushki can you try deleting this folder in bulk delete? Select some other folder along with this folder and try deleting both.

DannyDainton commented 2 years ago

Hey @bryan-diaz-kushki

Is this still an issue you're facing in the latest version?

DannyDainton commented 2 years ago

Hey @bryan-diaz-kushki

I'm going to close this issue, for now. If you're still facing this issue on the latest version we can look at reopening it again.

onigor commented 4 months ago

Had this issue for last 8 month, I had folder that was moved out to separate collection, and I wasn't able to delete it. I didn't tried to delete all requests in it and then folder (too many requests close to 100). This is with teams Workspaces, not local copy.

But, creating dummy folder and bulk deleting them worked for me

mustaphadem commented 1 month ago

Had this issue for last 8 month, I had folder that was moved out to separate collection, and I wasn't able to delete it. I didn't tried to delete all requests in it and then folder (too many requests close to 100). This is with teams Workspaces, not local copy.

But, creating dummy folder and bulk deleting them worked for me

thank you for this, I was going insane :)