The Desktop App freezes on a blank page when there is a binary/audio file in the response body

[tel-epat]

Is there an existing issue for this?

• [X] I have searched the tracker for existing similar issues and I know that duplicates will be closed

Describe the Issue

When a user sends an API request that returns a content type audio/mpeg (binary) in the response body, the Desktop App crashes and goes blank.

This started to occur after the last update: Postman Version 10.8.1 UI Version: 10.8.1-ui-230112-0919 Desktop Platform Version: 10.8.0 (10.8.0)

Steps To Reproduce

1. Send a GET or POST request that returns an audio/mpeg in the response body (e.g. downloads an audio file or extracts an audio)
2. The request goes through (200), but when the app finishes loading the response body, the app crashes and goes blank.

Screenshots or Videos

https://user-images.githubusercontent.com/96523074/212716568-03ee677c-ef26-4e97-9f83-6f9f5ae8da40.mp4

Operating System

macOS Monterey 12.6.1

Postman Version

Desktop Platform Version: 10.8.0 (10.8.0)

Postman Platform

Postman App

User Account Type

Signed In User

[danmartuszewski]

I'm having the same issue

• MacOS Venture 13.1
• Postman 10.8.1

[lawipac]

it also happens when content-type in the response header is 'video/mp4.', it became a blank screen

[01101sam]

I got some logs in the Dev Console. Here is the actual problem

I use https://storage.googleapis.com/gtv-videos-bucket/sample/BigBuckBunny.mp4 for testing

My OS info

Postman for Windows

Version 10.8.4

UI Version 10.8.4-ui-230120-0853

Desktop Platform Version 10.8.0

Architecture x64

OS Platform win32 10.0.19044

^ Seems like after the video fails to load at iframe, it'll go to desktop-offline.htm page

So I'm guessing there's some problem when handling the iframe preview.

Update:

• By using history.back() in the dev console I was able to get back to the main UI.
• This problem happenes on every method request when Content-Type of mime type is meida

[tel-epat]

That is a very good catch, Sam. Thanks for adding this information. Hopefully, they will review this issue asap.

ne 22. 1. 2023 v 15:34 odesílatel Sam @.***> napsal:

I got some logs in the Dev Console. Here is the actual problem

I use https://storage.googleapis.com/gtv-videos-bucket/sample/BigBuckBunny.mp4 for testing

[image: image] https://user-images.githubusercontent.com/100821827/213921277-38190e49-57c2-4898-92e3-ccc3e3f67b51.png ^ Seems like after the video fails to load at iframe, it'll go to desktop-offline.htm page

[image: image] https://user-images.githubusercontent.com/100821827/213921327-7dca9743-fe8e-454a-bd50-cf9a3ebc9e46.png

— Reply to this email directly, view it on GitHub https://github.com/postmanlabs/postman-app-support/issues/11629#issuecomment-1399505508, or unsubscribe https://github.com/notifications/unsubscribe-auth/AXANGQSRN3YHU2VAJVKL663WTVAOJANCNFSM6AAAAAAT43TQMQ . You are receiving this because you authored the thread.Message ID: @.***>

[amarsgithub]

Also facing the same issue here on my Desktop app and web app, here's my OS info:

Windows 11 21H2
Postman Version 10.8.5
Postman UI Version 10.8.5-ui-230123-1055
Desktop Platform Version 10.8.0
Architecture x64
OS Platform win32 10.0.22000

[edouarde1]

Having the same issue. Postman screen turns blank when receiving and video/mp4 response. Looks like things run fine when using the postman web client.

Running Postman for MacOS v10.8.5

[rklaas-vt]

I believe my issue is related to this bug as well.

https://github.com/postmanlabs/postman-app-support/issues/11682

[ashuvyaspm45]

Hey folks, Sorry for the trouble you have to go through because of this issue. We have released a fix for this change and it's being rolled out and will be available to you in next few days. Please give it a try and give us feedback. Thanks for your patience.

[01101sam]

Tested and it's fixed, thank you.