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postmanlabs / postman-app-support

Postman is an API platform for building and using APIs. Postman simplifies each step of the API lifecycle and streamlines collaboration so you can create better APIs—faster.
https://www.postman.com
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Postman stuck on an infinite loading screen #12319

Open AntogamerYT opened 1 year ago

AntogamerYT commented 1 year ago

Is there an existing issue for this?

Describe the Issue

Postman is stuck in an infinite loading screen and I can only close it via the task manager, Alt F4 and closing it in the taskbar don't work

Steps To Reproduce

  1. Open Postman
  2. That's it, watch it go into full screen mode and load for eternity

Screenshots or Videos

https://github.com/postmanlabs/postman-app-support/assets/64664639/12b11698-055f-4bb6-bf49-aa14710cdc41

devtools window

^ this is pretty interesting because it seems to block a js script from running and I think that is the main issue

Operating System

Windows 11 22H2 (22621.2134)

Postman Version

i think 10.17.4 (by looking at %localappdata%\Postman)

Postman Platform

Postman App

User Account Type

Signed In User

Additional Context?

I've tried uninstalling and reinstalling the Postman app but it didn't change anything

nikitadmitr commented 1 year ago

same

AntogamerYT commented 1 year ago

bump

jefflinhq commented 11 months ago

I have the same problem.

deliro commented 10 months ago

Don't want to be "that guy" but why did you ruin a good tool? (For sure I also have loading issues)

amcastror commented 10 months ago

Same problem here..

AntogamerYT commented 10 months ago

I've found a smart fix:

Hope this helped

amcastror commented 10 months ago

It looks like my problem was a DNS problem. After restarting the router postman worked.

AntogamerYT commented 10 months ago

It looks like my problem was a DNS problem. After restarting the router postman worked.

it probably was related to some local files for me, according to the devtools (console, "inspect element"..) of postman. I've had this issue for months, i flushed my dns cache lots of times during this period and also restarted the router a lot but i got tired of it to the point that i switched to insomnia; very valid alternative, but i still missed postman

amcastror commented 10 months ago

It looks like my problem was a DNS problem. After restarting the router postman worked.

it probably was related to some local files for me, according to the devtools (console, "inspect element"..) of postman. I've had this issue for months, i flushed my dns cache lots of times during this period and also restarted the router a lot but i got tired of it to the point that i switched to insomnia; very valid alternative, but i still missed postman

Nice! I'll take a look at insomnia, looks great. Thanks.

AradAryan commented 5 months ago

it can be DNS or network Problem change your DNS and test it, i accedently changed my DNS and my problem solved :)

Suliman-7 commented 3 months ago

I faced the same problem, I just sign out then sign in and it's work !

SAray2013 commented 3 months ago

I faced the same problem, I just sign out then sign in and it's work !

Thank you. It's work.

safakferhatkaya commented 3 months ago

I faced the same problem, I just sign out then sign in and it's work !

Ah thanks!

Utkarsh1714 commented 3 months ago

I faced the same problem, I just sign out then sign in and it's work !

It worked. Thank you bro

ashimaro commented 3 months ago

Solution that works for me : End task for Postman at task manager

devrahuljourney commented 2 months ago

I've found a smart fix:

  • Download Revo Uninstaller or any custom uninstaller with a way to do an in-depth cleaning of an app after uninstalling it
  • Search for postman, uninstall it (PRO TIP: Disable the system restore point creation if you want to save time, you can disable it in Options->Uninstaller->Make a System Restore Point before uninstall)
  • After postman's uninstaller finished, continue with the advanced scan on Revo and delete every registry key & files
  • Reinstall postman
  • Profit

Hope this helped

Damn ! this helped me to resolve my issue. i tried by manually uninstalling the postman but it didn't work . Thanks brother .

aleksandarbos commented 2 months ago

Sign Out -> Sign In again <- that solved it in my case. seems like my session has expired but it had to be refreshed manually.

jhabaa commented 2 months ago

Sign Out -> Sign In again <- that solved it in my case. seems like my session has expired but it had to be refreshed manually.

Crazy, but it works. Thanks

zeeshan-shabbir commented 2 months ago

i dont want to sign out it will loss my local data. there is some unsave request and collection. this happen after i update to newer version Postman v11.13.1

https://github.com/user-attachments/assets/43668b90-d35e-4a32-a27d-461ddbafd5b1

arosicki commented 1 day ago

Got similar issue recently (I wasn't able to sign in and out, entire app just froze)

I've found a smart fix:

Download Revo Uninstaller or any custom uninstaller with a way to do an in-depth cleaning of an app after uninstalling it Search for postman, uninstall it (PRO TIP: Disable the system restore point creation if you want to save time, you can disable it in Options->Uninstaller->Make a System Restore Point before uninstall) After postman's uninstaller finished, continue with the advanced scan on Revo and delete every registry key & files Reinstall postman Profit Hope this helped

There's a faster option You can go to %appdata% (I guess similar folder exists on mac) and delete Postman folder

If you don't want to loose your local data you can make a copy before deleting and then try pasting some files there and see what happens (I haven't tried that, but I would start by pasting some storage related files)

You also can go other way around and start deleting files from there to see which one is causing the issue.

If nothing works in worst case you can restore the broken data and wait for the fix 🙃