Creating new environment leads to "Environment not found"

[JMMFIRE]

Is there an existing issue for this?

• [X] I have searched the tracker for existing similar issues and I know that duplicates will be closed

Describe the Issue

When creating a new environment in my shared workspace I'm unable to edit or select the environment. Instead, I'm met with the following page (see screenshots).

Steps To Reproduce

1. Open the "Environments" page
2. Click "Create new environment"

Screenshots or Videos

Operating System

Windows

Postman Version

10.19.7

Postman Platform

Postman App

User Account Type

Signed In User

Additional Context?

No response

[sathishkumar-thangavel11]

@JMMFIRE from the screenshot it looks like the app is not connected to our server (left bottom the app connection is in Error state) . Can you check the internet access on your end & try with connection status online once? .

[JLCarveth]

Why doesn't this feature work without phoning home to Postman servers?

[JMMFIRE]

@sathishkumar-thangavel11, even trying this online results in an error. See screenshot.

[JMMFIRE]

Additionally, some times, even if I have a stable internet connection, I will get an error saying I'm offline in the bottom left element.

[sathishkumar-thangavel11]

@JMMFIRE We couldn't able to reproduce this. Could you please share the logs where creating a new environment leads to environment not found.

[JMMFIRE]

@sathishkumar-thangavel11 These are the fresh logs. Retrieved after booting up the desktop app and attempting to create a new environment:

[40320][1698336070751][main][info]["WindowManager~closeHandler - Closed Window (id: 1 )"] [40320][1698336070835][main][info]["Quitting app"] [57812][1698336075249][main][info]["Booting Postman 10.19.7, win32-10.0.22621 on x64"] [57812][1698336075251][main][info]["EventBus~initialize - Success"] [57812][1698336075252][main][info]["Proxy configuration has not been setup"] [57812][1698336075253][main][info]["CloudProxyManager~init - Success"] [57812][1698336075273][main][info]["performShellDataMigration: Migration has already been done. Bailing out"] [57812][1698336075274][main][info]["UpdateHandler~init - Success"] [57812][1698336075275][main][info]["LeaderSelection: Initialized successfully"] [57812][1698336075276][main][info]["VersionDependencyService: Initialized successfully"] [57812][1698336075289][main][info]["GPU detected VID 4318 DID 9660 ACTIVE false"] [57812][1698336075289][main][info]["GPU detected VID 32902 DID 42912 ACTIVE false"] [57812][1698336075289][main][info]["GPU detected VID 5140 DID 140 ACTIVE false"] [57812][1698336075314][main][info]["shellController~init: Success"] [57812][1698336075329][main][info]["shellMeta~init: Success"] [57812][1698336075330][main][info]["partitionMigrationService: State of V7 partition:"] [57812][1698336075330][main][info]["partitionMigrationService: V7 partitions",[]] [57812][1698336075330][main][info]["partitionMigrationService~rectifyNamespaceOfScratchPadPartition: There is no partition with scratchpad namespace"] [57812][1698336075330][main][info]["partitionMigrationService~rectifyNamespaceOfScratchPadPartition: There is no transit partition which could have been used for scratchpad"] [57812][1698336075330][main][info]["partitionMigrationService~init: Success"] [57812][1698336075350][main][info]["partitionMigrationService~runV8PartitionsIntegrity: Two way migration~ removing the following partitions from v8",[]] [57812][1698336075358][main][info]["userPartitionService~getRecentV8UserPartition: recent v8 user context partition ","78e9a88d-3474-446f-a470-071597b783d7"] [57812][1698336075358][main][info]["userPartitionService~_rectifyTheActivePartitionOfApplication: Setting the active partition to ","78e9a88d-3474-446f-a470-071597b783d7"] [57812][1698336075374][main][info]["userPartitionService~init: Success"] [57812][1698336075412][main][info]["userPartitionService: State of v8 partition system:"] [57812][1698336075414][main][info]["shell~init~getPartitionToLoad: loading active partition"] [57812][1698336075423][main][info]["userPartitionService: List of partitions:",[{"partitionId":"78e9a88d-3474-446f-a470-071597b783d7","namespace":"users","userId":"29597842","teamId":"5540506","lastUpdated":"2023-10-26T13:08:13.919Z"},{"partitionId":"178af39c-05a1-45cc-a2bb-77089243a874","namespace":"scratchPad","userId":0,"teamId":0,"isDirty":false}]] [57812][1698336075423][main][info]["userPartitionService: users global meta:",{}] [57812][1698336077487][main][info]["RuntimeIPCAgent~started: Success"] [57812][1698336077669][main][info]["Main~getRemoteInitPath:: "] [57812][1698336077839][main][info]["UpdateHandler~app-update-events - Received event",{"name":"checkForElectronVersionUpdated","namespace":"appUpdate"}] [57812][1698336077849][main][info]["windowManager: First requester booted successfully."] [57812][1698336077850][main][info]["windowManager~restoreWindows: Restoring requester windows"] [57812][1698336077850][main][info]["Main~AppEvents - Received booted event for process requester.Version 10.19.9 UI Version: 10.19.9-ui-231025-0520 Desktop Platform Version: 10.19.7"] [57812][1698336077926][main][info]["Main~getRemoteInitPath:: "] [57812][1698336078377][main][info]["INTERCEPTOR CONNECTIVITY: Attempting to start websocket server on port 15611"] [57812][1698336079067][main][info]["Main~getPlatformLaunchPerfMetrics"] [57812][1698336079361][main][info]["Main - model-events~user - (user, bootstrapUser) received"] [57812][1698336079361][main][info]["model-events~user - bootstrapUser received"] [57812][1698336079393][main][info]["userPartitionService~associateTransitPartition: ",{"partitionId":"78e9a88d-3474-446f-a470-071597b783d7","context":{"namespace":"users","userId":"29597842","teamId":"5540506"}}] [57812][1698336079438][main][info]["userPartitionService: State of v8 partition system:"] [57812][1698336079455][main][info]["userPartitionService: List of partitions:",[{"partitionId":"78e9a88d-3474-446f-a470-071597b783d7","namespace":"users","userId":"29597842","teamId":"5540506","lastUpdated":"2023-10-26T16:01:19.393Z"},{"partitionId":"178af39c-05a1-45cc-a2bb-77089243a874","namespace":"scratchPad","userId":0,"teamId":0,"isDirty":false}]] [57812][1698336079455][main][info]["userPartitionService: users global meta:",{}]

[JMMFIRE]

Do note - this issue also occurs when using Postman in the browser, too.

[JMMFIRE]

@sathishkumar-thangavel11 is there any update on this issue?

[sramitroy]

Getting the same issues !

[sramitroy]

And after getting the deletion messages twice

[bohuslav-szabo-mox]

This is still real, I'm facing the very same issues