Flows not displaying properly & content in flows missing

[Brodreger]

Is there an existing issue for this?

• [X] I have searched the tracker for existing similar issues and I know that duplicates will be closed

Describe the Issue

We created a fairly sized flow on the desktop app. Next day the majority of content was gone and could also not been found on the webapp. We assumed it is a once off issue, but it just happened again to our team.

Steps To Reproduce

1. Create a large flow via postman desktop app
2. Leave the tap open and do other fun things in postman
3. Close the flow tab
4. Open flow tab and check if content is still there

Screenshots or Videos

Operating System

macOS

Postman Version

10.21.11

Postman Platform

Both

User Account Type

Signed In User

Additional Context?

No response

[rabbah]

Sorry about this. We’re taking a look. Understood that you observed this in both the desktop and web app. Which browser?

[Brodreger]

Hi Rodic,

Thank you so much for your quick response. All our browsers are Chrome (Version 115.0.5790.170 (Official Build) (arm64)).

Thank you for your support!

Améry

Am Mi., 10. Jan. 2024 um 13:40 Uhr schrieb rodric rabbah < @.***>:

Sorry about this. We’re taking a look. Understood that you observed this in both the desktop and web app. Which browser?

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[rabbah]

@Brodreger we will need the user/team id to investigate this further. Can you open a support ticket and we'll pick it up from there?

[Brodreger]

Hi Rodic,

I just created a support ticket. Sadly I don't have a ticket number. The subject of the request was "Flow's missing after creating on Desktop App".

I'm wishing you a great day ahead and thank you for your support! Améry

Am Mi., 10. Jan. 2024 um 21:18 Uhr schrieb rodric rabbah < @.***>:

@Brodreger https://github.com/Brodreger we will need the user/team id to investigate this further. Can you open a support ticket and we'll pick it up from there?

— Reply to this email directly, view it on GitHub https://github.com/postmanlabs/postman-app-support/issues/12575#issuecomment-1885535007, or unsubscribe https://github.com/notifications/unsubscribe-auth/ADSOAGLUWJVEBFK2R4NL4O3YN3SR5AVCNFSM6AAAAABBURH3ACVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQOBVGUZTKMBQG4 . You are receiving this because you were mentioned.Message ID: @.***>

[rebienk]

I think my problem also belongs in this issue, I keep editing my flows and it saves the first couple of changes but then crashes in the background. When I'm trying to add one block it doesn't respond so, I close my tab and open it again and all my changes are gone.

This crash occurs after 10 to 20 changes in a flow

[rabbah]

@rebienk Sorry that you're encountering something like this. Are you using the browser or the desktop app?

[rebienk]

@rabbah I'm using the desktop app, to clarify it more.

So here is the Flow I have and want to keep:

And this is the Flow after closing and opening:

[rabbah]

Thanks - we'll have a look, can you confirm you're on the latest version of the desktop app?

[rebienk]

@rabbah Yes, I have the latest version:

[rabbah]

@rebienk an upcoming postman app release contains a fix for this bug. The issue had to do with failures to sync changes. We've added support to allow you to retrieve locally saved changes when these errors are detected.