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postmanlabs / postman-app-support

Postman is an API platform for building and using APIs. Postman simplifies each step of the API lifecycle and streamlines collaboration so you can create better APIs—faster.
https://www.postman.com
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Postman crashes on startup #13212

Open dmarsh26 opened 1 month ago

dmarsh26 commented 1 month ago

Is there an existing issue for this?

Describe the Issue

Postman no longer launches.

image

Steps To Reproduce

Double click on postman 'app' link on Windows 11 to run as stand alone desktop app. Screen flickers and collections tree nav appear for a second and then carsh.

Screenshots or Videos

No response

Operating System

Windows

Postman Version

11.17.0

Postman Platform

Postman App

User Account Type

Signed In User

Additional Context?

Its broken, maybe a bad postman update.

numaanashraf commented 1 month ago

@dmarsh26 Could you share your app logs with us? https://support.postman.com/hc/en-us/articles/360025298633-How-to-get-logs-from-the-Postman-Desktop-app#h_01G396RG1PATWM520KV442RCSJ