postnl / postnl-magento2

This is the official Magento 2 extension for the logistics company PostNL. Add shipping options and parcelshops to your checkout. Create labels with track and trace functionality from the backend.
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[BUG] Delivery date wrong, shows date from the past #314

Closed nebojsa-factorblue closed 2 years ago

nebojsa-factorblue commented 2 years ago

Hello,

We are facing a problem that was claimed as fixed earlier.

A customer on our Client's shop purchased on the 27th of May and selected delivery date that shows in Magento as the 4th of October 2018.

To Reproduce Make an order with a selected delivery date. Does not happen every time.

Expected result Show the selected date.

Actual result Date from the past.

Workaround None.

Screenshots Backend: https://i.imgur.com/EdxZIkf.png Database: https://i.imgur.com/VE8FHbN.png

Thanks!

tig-jeffreybranderhorst commented 2 years ago

Hi @nebojsa-factorblue,

Thank you for submitting this! We are investigating similar issues with exports. We will also investigate this issue! Thanks again for bringing this to our attention.

Have a great day, Jeffrey

nebojsa-factorblue commented 2 years ago

Hello,

Do you have some updates for us? It's quite important/urgent for our Client.

Thanks!

tig-jeffreybranderhorst commented 2 years ago

Hi @nebojsa-factorblue ,

It is on our backlog, and we are investigating this, but we don't seem to be able to reproduce it. And without reproduction, we cannot make a fix for it. So if you know how to reproduce this, please let us know, so we can make a fix for it.

Have a great day, Jeffrey

tig-jeffreybranderhorst commented 2 years ago

Hi @nebojsa-factorblue ,

After a lot of testing and talking to PostNL we were not able to reproduce it and PostNL decided to not investigate this further. And first fix other bugs and make new features. Because of this, it is decided we will close this github issue.

Have a great day, Jeffrey

nebojsa-factorblue commented 2 years ago

No problem. We managed to solve it on our side. It is not a problem to share more info with you, only if you are interested.

Regards, Nebojsa S