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postnl / postnl-magento2

This is the official Magento 2 extension for the logistics company PostNL. Add shipping options and parcelshops to your checkout. Create labels with track and trace functionality from the backend.
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[BUG] A zero order while creating a new customer during checkout causes an exception #354

Closed Hnto closed 1 year ago

Hnto commented 1 year ago

To Reproduce Steps to reproduce the behavior:

  1. Add a free product to shopping cart
  2. Make sure the shipping costs are zero as well
  3. Choose an email that is not available in the shop and click on "Create new account"
  4. Choose for PostNL shipping
  5. You don't have any payment methods, which is fine because it's a free order
  6. Click on "Pay" or whatever the button is to finalize the order in your shop

Expected result A success page after completing the order

Actual result No entity with quoteId = 59....

Workaround No

Screenshots Scherm­afbeelding 2022-12-28 om 15 55 03

Please complete the following information

** Extra info All other shipping methods work. The issue only applies when using the "create customer" during checkout in combination with a free order and a PostNL shipping method.

tig-jeffreybranderhorst commented 1 year ago

Hi @Hnto ,

I have tried to reproduce this, but I cannot reproduce this, we finish the orders without any problems or errorrs. It could happen if you are using a non default checkout and that there is a conflict. Could you send a email to digitaleklantsupport@postnl.nl for further support. Then we can test this on your system.

Have a great day, Jeffrey