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potmat / homebridge-google-nest-sdm

A Homebridge plugin for Google Nest devices that uses the Google Smart Device Management API. Supports Cameras, Doorbells, Displays, and Thermostats. Includes support for HomeKit Secure Video.
ISC License
140 stars 17 forks source link

error when getting the token #95

Closed julianborghuis closed 1 year ago

julianborghuis commented 1 year ago

Hello,

I tried to get an token but i dont get it to work. I am getting the error code No access to partner Information cannot be retrieved. Please contact scrypted to check whether your account is set up correctly. You may need to add the developer's email address as a member of your home in the Google Home app's settings.

I also added my email to the test users. I am the home owner. what can i do?

potmat commented 1 year ago

Hi @julianborghuis, as it says in the FAQ:

Q: I'm having problems getting through the getting started guide and getting the config values. Can you help?

A: Probably not. Having a day job and family I don't have much time to help with this. The Nest plugin for Home Assistant uses much the same process (don't forget the "ONE IMPORTANT DIFFERENCE" section above). It has an illustrated guide that you may find helpful. You can also try reaching out to others in Discussions, on Discord, or Reddit, some people there may be able to help.

Maybe this will help: https://developers.google.com/nest/device-access/authorize#error