Cannot play beatmap audio preview on firefox.

[peace20021]

Like the title, for some reason osu web cannot play beatmaps audio preview. I'm wondering if this has a fix yet.

[Blooshing]

Like the title, for some reason osu web cannot play beatmaps audio preview. I'm wondering if this has a fix yet.

Can you link the beatmap in question? There are some beatmaps that use media files that aren't compatible with osu-web. I'm just curious to see if this is the issue

[peace20021]

It's actually the whole website, to be exact, I just searched Kairiki Bear and play the top one. All of them doesn't play any sound at all.

On Sun, Jun 11, 2023, 5:09 PM Blooshing @.***> wrote:

Like the title, for some reason osu web cannot play beatmaps audio preview. I'm wondering if this has a fix yet.

Can you link the beatmap in question? There are some beatmaps that use media files that aren't compatible with osu-web. I'm just curious to see if this is the issue

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[notbakaneko]

Going to need more information, works fine here on firefox.

[peace20021]

I can provide you, what information do you need?

On Mon, Jun 12, 2023 at 4:36 AM bakaneko @.***> wrote:

Going to need more information, works fine here on firefox.

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[notbakaneko]

firefox and OS versions, any errors in console; whether or not the mini player shows up in the bottom right:

[peace20021]

[image: image.png] This is what it says on the console when I press preview songs. Firefox browser 114.0.1 (64-bit) Windows 10 22H2 19045.2965

On Tue, Jun 13, 2023 at 12:04 PM bakaneko @.***> wrote:

firefox and OS versions, any errors in console

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[nanaya]

The attached(?) image doesn't show.

[peace20021]

[nanaya]

That looks like browser error. Does youtube or any other media play any sound?

[peace20021]

Yes, other websites play audio just fine.

[nanaya]

how about the preview file itself directly? (https://b.ppy.sh/preview/1765296.mp3)

[peace20021]

Interesting. That doesn't run either.

[peppy]

I think we can close this. Seems like a system misconfiguration and out of our scope.

[peace20021]

Hmm seems like it's a Firefox thing, Firefox does not support above 192KHz audio format properly.

[peppy]

good thing we don't use that.