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ppy / osu-web

the browser-facing portion of osu!
https://osu.ppy.sh
GNU Affero General Public License v3.0
981 stars 383 forks source link

Web sign in not working on Mozilla Firefox #10754

Closed racecraftr closed 11 months ago

racecraftr commented 11 months ago

When trying to sign into either osu.ppy.sh and lazer.ppy.sh on Mozilla Firefox, I get the following message: image However, signing in works normally on Google Chrome.

Even with all extensions and protections disabled, signing in on Firefox doesn't work.

nanaya commented 11 months ago

try clearing the cookies and site data.

racecraftr commented 11 months ago

Even after clearing all cookies and site data, it's still not working.

nanaya commented 11 months ago

try logging in from a new firefox profile. Alternatively please provide login request log from dev tools.

also, what version of firefox and operating system is it?

racecraftr commented 11 months ago

I used a new Firefox profile with the same extensions and was able to sign in and download beatmaps. I'm not sure why my original profile wasn't working, though.

I was using Firefox 1.20.0 on MacOS X (ARM processor).

nanaya commented 11 months ago

maybe try checking site permission and privacy settings.