Crash on MacOS 11.7.3 (20G1116)

[Dovermore]

Type

Crash to desktop

Bug description

OSU crashes upon launching on MacOS 11.7.3 (20G1116) (intel). No graphic is displayed at all.

I have attached the crash log here. Looks like its trying to access /usr/lib/libRosetta.dylib /usr/lib/libstdc++.6.dylib which doesn't exist on my machine?

osu!_2023-04-09-005104_pepega-mbp.txt

(Original extension is .crash not .txt, changed for compatibility with github)

Screenshots or videos

No response

Version

2023.403.1.0 on .NET 6.0.13

Logs

runtime.log input.log

[Relavien]

Same problem on macOS 11.7.6 Big Sur (Intel-based).

[peppy]

Your version of macOS is probably too old.

[PYUDNG]

Same problem on macOS 10.15.7 Catalina (Intel-based).

[Relavien]

Your version of macOS is probably too old.

Unfortunately I cannot update any further as Apple discontinued support for my version of Macbook with Big Sur. The previous versions of osu!lazer worked fine, just fyi. Update: I went through all of the most recent versions and the latest one which works fine for me is 2023.305.0

[Dovermore]

Update: I went through all of the most recent versions and the latest one which works fine for me is 2023.305.0

Going back to a version as early as 2022.127.0 does not help on my Machine.

[laol12]

Same issue here, last version that works with my mid-2012 MacBook Pro on 10.15.7 is 2023.305.0. I wonder what's crashing the game in the newer versions. Maybe it's finally time to use Opencore.

[peppy]

Your macOS version is still too old. Please update it.

[peppy]

For visibility, related reports suggest we may have regressed this in recent times:

https://github.com/ppy/osu/discussions/23181#discussioncomment-5776923 https://github.com/ppy/osu/discussions/23035 https://github.com/ppy/osu/discussions/23065#discussioncomment-5511595

Maybe warrants further investigation.

[Relavien]

Replying here because of an related update:

Your version of macOS is probably too old.

Unfortunately I cannot update any further as Apple discontinued support for my version of Macbook with Big Sur. The previous versions of osu!lazer worked fine, just fyi. Update: I went through all of the most recent versions and the latest one which works fine for me is 2023.305.0

I updated my MacBook to the newest version (Ventura 13.3.1) via OpenCore and the issue still persists. I don't exactly know if it is the same issue, but the result is the same. osucrash.log

I also tried opening the executable directly via the terminal and its output was:

2023-05-02 12:32:34.546 osu![3074:74101] NSDocumentController Info.plist warning: The values of CFBundleTypeRole entries must be 'Editor', 'Viewer', 'None', or 'Shell'. 2023-05-02 12:32:34.546 osu![3074:74101] NSDocumentController Info.plist warning: The values of CFBundleTypeRole entries must be 'Editor', 'Viewer', 'None', or 'Shell'. 2023-05-02 12:32:34.547 osu![3074:74101] NSDocumentController Info.plist warning: The values of CFBundleTypeRole entries must be 'Editor', 'Viewer', 'None', or 'Shell'. Unhandled exception. System.Exception: Shader compilation failed: program_source:2:10: fatal error: 'simd/simd.h' file not found

include <simd/simd.h>

^~~~~ at Veldrid.MetalBindings.MTLDevice.newLibraryWithSource(String source, MTLCompileOptions options) at Veldrid.MTL.MTLShader..ctor(ShaderDescription& description, MTLGraphicsDevice gd) at Veldrid.MTL.MTLResourceFactory.CreateShaderCore(ShaderDescription& description) at Veldrid.ResourceFactory.CreateShader(ShaderDescription& description) at Veldrid.ResourceFactory.CreateShader(ShaderDescription description) at osu.Framework.Graphics.Veldrid.Shaders.VeldridShader.loadToGpu() at osu.Framework.Threading.ScheduledDelegate.InvokeTask() at osu.Framework.Threading.ScheduledDelegate.RunTaskInternal() at osu.Framework.Threading.ScheduledDelegate.RunTask() at osu.Framework.Graphics.Veldrid.Shaders.VeldridShader.EnsureShaderInitialised() at osu.Framework.Graphics.Veldrid.Shaders.VeldridShader.Bind() at osu.Framework.Graphics.Veldrid.Textures.VeldridTexture.Upload() at osu.Framework.Graphics.Rendering.Renderer.BeginFrame(Vector2 windowSize) at osu.Framework.Graphics.Veldrid.VeldridRenderer.BeginFrame(Vector2 windowSize) at osu.Framework.Graphics.Rendering.Renderer.osu.Framework.Graphics.Rendering.IRenderer.BeginFrame(Vector2 windowSize) at osu.Framework.Platform.GameHost.DrawFrame() at osu.Framework.Threading.GameThread.processFrame() --- End of stack trace from previous location --- at osu.Framework.Platform.GameHost.<>c__DisplayClass138_0.b__0() at osu.Framework.Threading.ScheduledDelegate.InvokeTask() at osu.Framework.Threading.ScheduledDelegate.RunTaskInternal() at osu.Framework.Threading.Scheduler.Update() at osu.Framework.Threading.GameThread.processFrame() at osu.Framework.Threading.GameThread.RunSingleFrame() at osu.Framework.Platform.ThreadRunner.RunMainLoop() at osu.Framework.Platform.GameHost.windowUpdate() at osu.Framework.Platform.SDL2Window.Run() at osu.Framework.Platform.GameHost.Run(Game game) at osu.Desktop.Program.Main(String[] args) in /usr/local/var/buildkite-agent/builds/ppybin-parallels-macos/ppy/osu/osu.Desktop/Program.cs:line 120 zsh: abort /Users/vivu/Downloads/osu!.app/Contents/MacOS/osu!

After some testing on my end, the latest osu! version which works normally is still 2023.305.0 I hope this report helps!

[peppy]

Is anyone in this thread actually using apple hardware? If not, we cannot support your system.

[Relavien]

Is anyone in this thread actually using apple hardware? If not, we cannot support your system.

I am, yes (MacBook Pro mid-2014). I had to update to Ventura via an unofficial method (OpenCore), since you said that my macOS version is too old and I thought maybe that'd fix it. Edit: I just wanted to add that the OpenCore team says that my version of MacBook Pro fully supports Ventura without any issues, Apple just chose to not support it officially for some reason. Every application works fine, as it did before.

[peppy]

I see.

While the team you mention may think that, there's clearly an issue as some files that we presume are always included as part of the OS are missing. It's quite possible that your macbook is missing compatibility support for newer metal based applications.

[laol12]

I am using apple hardware, yes. MacBook Pro, mid-2012. It's a metal-compatible computer since it officially supports Mojave and Catalina, which require metal-compatible GPUs to run.

[SherlockWh0]

Hi there, just got a tidbit of information:

This webpage: https://forum.freecad.org/viewtopic.php?p=520135 says that somebody's FreeCAD was acting up because their libRosetta.dylib was missing. But the thing is (i'm not great with system files), why would a Mac from 2012 need Rosetta?

Edit:

Even my libRosetta.dylib is non-existent, and I have a M1 Mac!

[Joehuu]

After installing Big Sur on my M1, I installed the release and it had the same libRosetta.dylib people were talking about in the logs.

Until I compiled and ran the code and it resulted in a similar error to https://github.com/ppy/osu/issues/23010 and https://github.com/ppy/osu/issues/23198.

I have a fix which is to change https://github.com/ppy/veldrid-spirv/blob/c5e84982530e0b07de61949b23034c1985baac0c/.github/workflows/build.yml#L38 to macos-11, but https://github.com/ppy/osu#running-osu would need to be bumped as it is currently macos 10.15+ (github removed the image).

Even if the github actions can be changed to work with 10.15 on a higher image, I can't really test it as macOS 11 is the minimum supported on an M1 and I don't want to go the Hackintosh route. At least we can fix users on hardware that officially supports macOS 11 ~and 12~ for now?

Edit: macos-latest seems to be still macos-12.

[laol12]

Tested 2023.511.0. Seems to be fine on 10.15.7 now. Thanks all!