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ppy / osu

rhythm is just a *click* away!
https://osu.ppy.sh
MIT License
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Connection issues since last update #26831

Open rvneXe opened 9 months ago

rvneXe commented 9 months ago

Type

Game behaviour

Bug description

Getting this error while logging in.

There was no problem before this update.

Screenshots or videos

image

Version

2024.130.2-lazer

Logs

compressed-logs.zip

bdach commented 9 months ago
Maks1mio commented 9 months ago

I had such a problem, it was solved by reinstalling Windows I could have access to the site

And i was looking for solutions but I remember coming across this: https://github.com/ppy/osu/discussions/21263#discussioncomment-4163228 Maybe it's something from the same problem

rvneXe commented 9 months ago
  • Can you access the osu! website?
  • Are you running some sort of proxy, VPN, or other network tunnel of some sort?

No, osu.ppy.sh doesn't load, but I have access to lazer.ppy.sh properly.

About the second question, No. I didn't use any network modifier tools, but The connection problem fixed by turning on VPN. So, it would be ok if I use VPN yeah?

rvneXe commented 9 months ago

I had such a problem, it was solved by reinstalling Windows I could have access to the site

And i was looking for solutions but I remember coming across this: https://github.com/ppy/osu/discussions/21263#discussioncomment-4163228 Maybe it's something from the same problem

I think it's not the problem, cuz there was no problem before this update. There shouldn't be a serious change on connection protocol in this update. Idk!

frenzibyte commented 9 months ago

Someone else just reported a similar issue in discord.

rvneXe commented 9 months ago

Update:

So, I retried to sign in again (without using VPN). There was no SSL error, but this: image Then I saw this in network.log: 2024-01-31 14:52:56 [verbose]: Request to https://osu.ppy.sh/api/v2/me/ failed with System.Net.WebException: Request to https://osu.ppy.sh/api/v2/me/ timed out after 10 seconds idle (read 0 bytes, retried 0 times).. 2024-01-31 14:52:56 [verbose]: Failing request osu.Game.Online.API.Requests.GetMeRequest (System.Net.WebException: Request to https://osu.ppy.sh/api/v2/me/ timed out after 10 seconds idle (read 0 bytes, retried 0 times).) 2024-01-31 14:52:56 [verbose]: WebException while performing request osu.Game.Online.API.Requests.GetMeRequest: Request to https://osu.ppy.sh/api/v2/me/ timed out after 10 seconds idle (read 0 bytes, retried 0 times). 2024-01-31 14:52:56 [verbose]: API failure count is now 1 2024-01-31 14:52:56 [verbose]: APIAccess is in a failing state, waiting a bit before we try again... 2024-01-31 14:53:01 [verbose]: Performing request osu.Game.Online.API.Requests.GetMeRequest

Then, I tried to open the "https://osu.ppy.sh/api/v2/me/" manually in the browser, and there was no problem: image

There's no pinging problem too: image