ppy / osu

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Crash after use shadowplay record #6869

Closed Kiddo-Kris closed 4 years ago

Kiddo-Kris commented 4 years ago

Describe the crash: Crash after use shadowplay record

Screenshots or videos showing encountered issue: Sorry that I cant capture on PC,so I used my phone Crash.zip

osu!lazer version: app-2019.1113.0

Logs: LOG.zip

Computer Specifications: SYSTEM

bdach commented 4 years ago

Logs look clean. Please attach Windows Event Viewer info by performing the following steps:

  1. Type Event viewer in the Windows search bar (shortcut: Windows+S) and press Enter, or open the Run... button (Windows+R), type in eventvwr and press Enter.
  2. The Event viewer window will appear. Expand Windows Logs on the left and choose Application. It might take a while to load.
  3. In the Actions pane on the right click Save All Events As..., then choose a location to save to.
  4. On the Display Information popup, select the second option, then the checkbox to show all available languages, then English (UK) (US would also do fine).
  5. Append the resulting .evtx file to this issue.
Kiddo-Kris commented 4 years ago

image sorry I didn't find Actions pane

bdach commented 4 years ago

image

Kiddo-Kris commented 4 years ago

Application Events.zip

bdach commented 4 years ago

Event logs seem to suggest this was the NVIDIA OpenGL driver dying:

A large number of errors have been detected.
The error threshold has been exceeded and recovery is no longer possible.
This could indicate a serious problem. The application must close.

Error code: 1
 (pid=14848 tid=22440 osu!.exe 64bit)

Please try to check for graphics drivers updates and see if installing a newer version (if available) fixes this problem. Otherwise this might well be out of our hands and need reporting to NVIDIA.

nautzz commented 4 years ago

Also having the exact same issue, here's the Windows Event Logs.

Game crashes on startup if Instant Replay is already enabled, crashes when you try to enable it after the game has started aswell. Seems to work fine as long as it is left disabled.

LeNitrous commented 4 years ago

I don't experience crashes when using Shadowplay's record or instant replay feature. Tested in Windowed Mode, Exclusive Fullscreen and Borderless Fullscreen. I have a GeForce GTX 1050 Ti as a dedicated GPU. This also doesn't affect the framework as well as I was able to record my self-made game as well.

smoogipoo commented 4 years ago

This looks like an issue with your driver. Please update your driver and/or try posting on nvidia's forums. The following thread might be of use to you: https://nvidia.custhelp.com/app/answers/detail/a_id/3335/kw/crash/session/L3RpbWUvMTU3NDE0MjE2NC9zaWQvZlV5ZUlrNUhqSDIxT0VMS0JsaVdIUm40d3VCaUR2eFpmdkx2SmFydmk4MU5sZ19Nd1NjZlF2cmlaRmNjWENFaTlST0ZUYjhJcTRqMUN6NHlNVHE1elc4bENWel9Fd2tYSjZ3czM4dm9kYTFQJTdFNE1qdmRDYWpPNkElMjElMjE%3D