ppy / osu

rhythm is just a *click* away!
https://osu.ppy.sh
MIT License
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Unable to login or open chat (as well as view changelog) #8039

Closed nahkd123 closed 4 years ago

nahkd123 commented 4 years ago

Describe the bug: For some reason, I can't login to my account, as well as open chat. Look like it's timed out.

Screenshots or videos showing encountered issue: image

osu!lazer version: osu!lazer 2020.226.0

Logs: database.log performance.log runtime.log updater.log network.log

Note: If I use my browser and go to https://osu.ppy.sh/api/v2/changelog, it works just fine.

peppy commented 4 years ago

Looks like probably a firewall thing?

nahkd123 commented 4 years ago

I've disabled firewall before (both on my computer and my router).

peppy commented 4 years ago

Check you haven't disabled any critical windows services like Web Client

nahkd123 commented 4 years ago

image Look like the WebClient service and other Windows critical services are running.

You can take a look at the list of running/stopped services: services.txt

huupoke12 commented 4 years ago

Do any of your anti-virus or anti-malware software have additional firewall/filter/Internet Protection...? Try disabling them.

nahkd123 commented 4 years ago

Do any of your anti-virus or anti-malware software have additional firewall/filter/Internet Protection...? Try disabling them.

I only have Windows Defender enabled. Trying to disable Windows Defender Firewall seem like doesn't work... image

huupoke12 commented 4 years ago

This is a list of things to try:

nahkd123 commented 4 years ago

Ok so I have to reinstall osu!lazer to make it works again.

peppy commented 4 years ago

Can you confirm that worked?

nahkd123 commented 4 years ago

Yes it's works after reinstalled osu!lazer