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pqrs-org / Karabiner-Elements

Karabiner-Elements is a powerful utility for keyboard customization on macOS Sierra (10.12) or later.
https://pqrs.org/osx/karabiner/
The Unlicense
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Alert "The virtual keyboard and mouse driver is not loaded" keeps showing even after system extension is allowed #2456

Open baffalop opened 3 years ago

baffalop commented 3 years ago

I just updated to 13.0.0

The update required me to install and allow the new system extension/kext. Initially the Allow dialogue did not show in System Preferences, but following the steps of Deactivate and Reactivate worked. I have allowed the system extension now. I've tried restarting Karabiner, I've tried rebooting, even uninstalling and reinstalling. Whatever I do, the alert shows when I bring up the Karabiner preferences, and none of my mappings are working.

I'm on macOS 10.15.4 (about to try upgrading to 10.15.7)

baffalop commented 3 years ago

I've downgraded to 12.10.0 now and I'm back in action 😌

tino commented 3 years ago

I have the same on macOS 10.15.5. Reverting fixed it indeed.

webhive commented 3 years ago

Same issue macOS 10.15.1

tekezo commented 3 years ago

Thank you for feedbacks!

Judging from a lot of feedback, it seems to require macOS 10.15.6 or higher to use DriverKit properly. Please downgrade to v12.10.0 if you are using macOS 10.15.5 or earlier. https://karabiner-elements.pqrs.org/docs/releasenotes/

If you are using macOS 10.15.6 or later, try macOS Catalina Note #1 on this following page. https://karabiner-elements.pqrs.org/docs/help/troubleshooting/driver-alert-keeps-showing-up/

baffalop commented 3 years ago

Ok, that's good to know, thanks. Is there any chance you could mention this in the release notes, and/or even not offer the update for the older OS versions?

gordonhart commented 3 years ago

Exact same presentation of the issue for me with Karabiner 13.0.0 after upgrading to MacOS 10.15.7. Downgrading to Karabiner 12.10.0 fixed the issue.

mleong245 commented 3 years ago

Same issue for me: MacOS 10.15.7, Karabiner 13.0.0. macOS Catalina Note #1 did not fix the issue, but downgrading to v12.10.0 did.

todoakaio commented 3 years ago

Same issue, and I do have macOS Catalina 10.15.6. Downgrading worked fine.

drbayer commented 3 years ago

Same issue, macOS 10.15.7. Downgrade to 12.10.0 fixed the problem.

stevenlybeck commented 3 years ago

Same issue here - I ran system updates and restarted this morning. I'm at Catalina/10.15.7 now. When I restarted, Karabiner asked to update. I went ahead with that (installed version is 13.1.0), and now the Karabiner Elements app is running into the driver alert problem.

Going through the Deactivate/Restart/Activate steps doesn't help. Clicking the "Activate Driver" button does result in a "Driver was successfully activated" message.

My Security & Privacy panel does show the blocked extension, which I guess indicates at least an attempt to load it at boot time, and I can click "Allow". But still no dice when running the Karabiner Elements app - I get the Driver Alert again.

Any thoughts?

For now I'm hoping a downgrade to 12 will help this.

pcnoic commented 3 years ago

this issue also appears on an M1 MBP ( 11.2 beta) with v13.1.5 :(

[2021-01-06 01:10:04.920] [warning] [virtual_hid_device_service] driverversion is mismatched: client expected: 10300, actual dext: std::nullopt

not that of a useful log, but it's the only one that appears in my log buffer.

23tux commented 3 years ago

Is there any news for this issue? I have the same problem on Catalina 10.15.7, MBP Mid 2014. Does anyone know, if upgrading to Big Sur helps?