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praxisdigital / fileconverter_flasksoffice

This Moodle plugin uses a separat Linux server with Flask and LibreOffice for converting documents.
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Bug: Still some issues on KVUC with converter #5

Closed neeesn closed 11 months ago

neeesn commented 11 months ago

Theres still some issues on KVUC with convterting files to PDF. The Flaskconverter is set up, and the test shows its working. They got this error:

Image

I can see its an internal server erro, but not what has caused it. I have asked KVUC to note the time in the case ,next time they get the error.

They write: Jeg modtog 7 henvendelser med fejlen i går eftermiddag/aften. Så jeg tænker at det drejer sig om en mere generel fejl end, at filerne nogle gange indeholder noget som konverteren ikke kan håndtere.

Hubspot: https://app-eu1.hubspot.com/contacts/25645903/record/0-5/1809429443

TubsDK commented 11 months ago

It was caused by a full disk on the flaskconverter . Martin has setup PRTG monitoring of diskspace