Closed smartbidder1 closed 6 years ago
@smartbidder1 we return the same creative ID if the creative is the same brand and external DSP. If you would blacklist this ID, it would block all variants of the ad.
Take this creative ID for example: 78827817 our logs saw 4 different types of ads and advertisers for the same ad. One was adsense-text ad type for microsoft azure. the other one was flight ad for a known website. another one was an ad for broker system.
Those examples are not the same brand.
all of them came from the same creative ID.
Is there any way to get the adHTML of the ad (like it was on the old bidder) maybe we can search the adHTML for known creative ID strings?
This is also happens only in appnexus, other bidders such as rubicon returns both the advertiser ID and the real creative ID.
@mkendall07 ?
Sorry for the delay. Please open a support ticket https://help.appnexus.com/s/login/
Type of issue
Non Unique creative ID's
Description
When using the Appnexus bidder, we receive a creative ID from the bidder using header bidding. (other bidders do the same) But when using Appnexus, sometimes different creatives are getting the same creative ID. We are using the creative ID's in order to give our users an option to report a specific ad and blacklist it from our side, but with multiple creatives on the same creative id we cannot do that.
example:
example 2:
as you can see, both ads has the same creative_id, but they are different. In this specific case they are both from the same advertiser, but in multiple other cases they are totally different.
We are only seeing this problem with Appnexus bidder. @mkendall07 @jaiminpanchal27