prebid / Prebid.js

Setup and manage header bidding advertising partners without writing code or confusing line items. Prebid.js is open source and free.
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New CMP (Quantcast) - Huge drop in imps sold trough prebid #6172

Closed Langkaia closed 3 years ago

Langkaia commented 3 years ago

Description

Hi, New to github, but we have an issue we haven't been able to solve, so hopefullt someone here could give some insight.

Nordic (EU) medium-sized publisher, running prebid v4.7.0 trough Adform.

We implemented QuantCast CMP 4th of Dec 2020, and from the 5th we saw a huge drop in impressions sold trough prebid (previously we were using a more or less non-functional popup that defaultet all consent to true). Bid rates stays more or less the same, but win rates are way down (winrate was around 2 % per SSP pre-QuantCast, now somewhere around 0.0-0.5 %). Our consent-rate is decent in the QC-dashboard, so that shouldnt be an issue. About a week later we updated to the newest version of Prebid in case that would solve some of it, but no effect. We are passbacking inventory from Adform to Google AdManager, and here we sell inventory as usual.

I am no developer, but from what I can see we are sending correct GDPR-strings, and I have also been informed by SSPs that consent seems fine.

Would anybody be able to tell me if there are some obvious errors on our end? Thanks in advance for all help.

Saw someone had a similar issue with LiveRamp #5529 but it does not seem the solution was the same.

Test page

Live on our site: https://www.proff.no/selskap/proffhund-as/trondheim/sports-og-fritidsutstyr/IF7GBUY07RA/?pbjs_debug=true From debugging I can see an issue with Widespace, but the issue is more or less consistent across all SSPs we are using.

Platform details

Prebid v4.7.0 trough Adform Quantcast CMP v23

Other information

Prebid-script: https://hb.adx.adform.net/hb/4395.js

spormeon commented 3 years ago

i'm in the Uk and no CMP even comes up for me, so i'd look into that to start with

Langkaia commented 3 years ago

Thanks for checking. Hmm thats strange. I've only used a VPN for other countries, but it seems I am getting the CMP-popup.

spormeon commented 3 years ago

have you actually got the gdpr module included in the prebid build?

DevTools_-_www_proff_no_selskap_proffhund-as_trondheim_sports-og-fritidsutstyr_IF7GBUY07RA__pbjs_debug_true

Langkaia commented 3 years ago

It was my impression that we had the GDPR included (see below from the prebid-script), but looking at your screenshots I might be wrong.

pbjs.setConfig({ consentManagement: { gdpr: { cmpApi: 'iab', timeout: 5000, } }

spormeon commented 3 years ago

but its actually included in the prebid versionX file build?

Langkaia commented 3 years ago

Good question. I will look into that

Langkaia commented 3 years ago

AFAIK it is included in the build: https://s1.adform.net/banners/scripts/prebid.4.latest.js

bretg commented 3 years ago

You're using the default GDPR config, which means auctions will be blocked without consent from the user. I would expect that every publisher in the EEA enforcing GDPR will take a hit in header bidding when using the default settings -- it's unlikely users are accepting CMP consent before auction timeouts. You've set a 5 second timeout for the CMP, but only 750ms for the auction. The impact of missing the first auction for every visitor will vary per site -- some sites may have a lot of first time visitors, while others have a higher percent of repeat visitors.

This is where you need to have the conversation with your lawyers and go through the configuration options. You need to understand what Prebid does and can do.

Bid rates stays more or less the same

What about bid volumes? Bid rate might be the same, but there may be a lower number of bid requests going out.

win rates are way down

Win rates are related to the bid CPMs which are affected by the existence of user IDs.

You have 3 analytics adapters running on that test page... hopefully one of them can give you an indication of user ID match rate and CPM values. If you've seen bid CPM go down for some bidders, work with them to find out why.

Langkaia commented 3 years ago

Thanks bretg, that brings me more insight! I was not aware that the default config blocks user without consent.

bretg commented 3 years ago

Closing this out. Re-open if it didn't solve your problem @Langkaia