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prebid / prebid-mobile-android

Prebid Mobile SDK for Android applications
Apache License 2.0
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Xandr Off-Center Creative Issue #677

Closed PBDMSFT closed 5 months ago

PBDMSFT commented 1 year ago

Kijiji, a Microsoft/Xandr customer, reported multiple instances of creative rendering off-center in Android. They are using the Prebid Mobile SDK along with Xandr's instance of Prebid Server Go (Prebid Server Premium). Given the information and Charles logs shared to date, our engineers have not been able to determine if the problem lies in the app, Prebid Universal Creative, or somewhere else. Contacts at Index Exchange have been troubleshooting as well, but have also had difficulty reproducing the problem.

Screenshot of rendering attached.

Full Charles log from publisher: https://drive.google.com/file/d/1onDOrjAG94X3bo1P_9ACxxbpn0fgPFrP/view?usp=drive_link

bad ads example -disney

PBDMSFT commented 1 year ago

@jsligh Might you be able to take a look at this?

jsligh commented 5 months ago

@PBDMSFT is this still an issue?

PBDMSFT commented 5 months ago

Hi @jsligh We unfortunately were not able to replicate this and determine the cause of the issue. As far as I know, it's still outstanding, but without reproduction we weren't able to make any progress.

jsligh commented 5 months ago

@PBDMSFT I did some research at the time and was also unable to reproduce. I will close but feel free to reopen if you encounter it again.