search

prebid / prebid-server

Open-source solution for running real-time advertising auctions in the cloud.
https://prebid.org/product-suite/prebid-server/
Apache License 2.0
436 stars 744 forks source link

Unsupported bidder #1117

Closed alejandrofcarrera closed 4 years ago

alejandrofcarrera commented 5 years ago

After struggling with various problems in connecting PBJS and PBS. I'm getting several bugs when I run the endpoint /auction?pbjs_debug=true. Some of the bidders are not being recognized even when I am sending the parameters correctly and I have checked that each identifier is adequate as well as the required parameters. I have done it on the endpoint /bidders/params. Also sovrn is not including if a bid was returned or not...

Bidders in the request and status:

Request:

curl 'https://.../auction?pbjs_debug=true' -H 'authority: ...' -H 'pragma: no-cache' -H 'cache-control: no-cache' -H 'origin: https://...' -H 'user-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.97 Safari/537.36' -H 'content-type: text/plain' -H 'accept: */*' -H 'sec-fetch-site: cross-site' -H 'sec-fetch-mode: cors' -H 'referer: https://.../prebid/fill_server.html' -H 'accept-encoding: gzip, deflate, br' -H 'accept-language: es-419,es;q=0.9,en;q=0.8,it;q=0.7,ig;q=0.6,pt;q=0.5' --data-binary '{"account_id":"1","tid":"507511e8-3295-4ac3-942a-cbef5a67c45c","max_bids":0,"timeout_millis":60000,"cache_markup":0,"url":"https://.../prebid/fill_server.html","prebid_version":"2.40.0","ad_units":[{"code":"/6938/IM_EN_site/IM_EN_Leaderboard_Default","mediaTypes":{"banner":{"sizes":[[728,90]]}},"bids":[{"bidder":"openx","params":{"unit":"540655194","delDomain":"XXX-com-d.openx.net"},"bid_id":"1887858f1620ab"},{"bidder":"appnexus","params":{"placementId":15333996},"bid_id":"27e9d46352dac5"},{"bidder":"pubmatic","params":{"publisherId":"158008","adSlot":"IM_EN_Leaderboard_1_Default@728x90"},"bid_id":"3d2ecf4481323c"},{"bidder":"sovrn","params":{"tagid":"603555"},"bid_id":"41b39616e910a3"},{"bidder":"33across","params":{"siteId":"d9lxhUxfar6ykpaKkGJozW","productId":"siab"},"bid_id":"513a3fbb4ec14f"},{"bidder":"triplelift","params":{"inventoryCode":"XXX_com_RON_HDX"},"bid_id":"631b30a725329c"},{"bidder":"yieldmo","params":{"placementId":"2289904657554376222"},"bid_id":"7ffff6fbbdf1ef"},{"bidder":"sharethrough","params":{"pkey":"y2G3PFWKWY2Xp1xjkNMw1PSF"},"bid_id":"89fe280a35d04e"},{"bidder":"emx_digital","params":{"tagid":"80084"},"bid_id":"9456f4e4ae522f"}],"sizes":[{"w":728,"h":90}],"transactionId":"5440d87b-a4c5-46bb-a0c1-652f02e344d7"}],"is_debug":true,"site":{"publisher":{"id":"1"},"page":"https://.../prebid/fill_server.html"},"device":{"w":2560,"h":920}}' --compressed

Response:

{"tid":"507511e8-3295-4ac3-942a-cbef5a67c45c","status":"no_cookie","bidder_status":[{"bidder":"openx","error":"Unsupported bidder"},{"bidder":"appnexus","response_time_ms":16,"no_cookie":true,"no_bid":true,"usersync":{"url":"https://ib.adnxs.com/getuid?https://.../setuid?bidder=adnxs&gdpr=&gdpr_consent=&uid=$UID","type":"redirect"},"debug":[{"request_uri":"http://ib.adnxs.com/openrtb2","request_body":"{"id":"507511e8-3295-4ac3-942a-cbef5a67c45c","imp":[{"id":"/6938/IM_EN_site/IM_EN_Leaderboard_Default","banner":{"format":[{"w":728,"h":90}],"w":728,"h":90},"secure":1,"ext":{"appnexus":{"placement_id":15333996}}}],"site":{"domain":"...","page":"https://.../prebid/fill_server.html"},"device":{"ua":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.97 Safari/537.36","ip":"82.158.243.121","h":920,"w":2560},"user":{},"at":1,"tmax":60000,"source":{"fd":1,"tid":"507511e8-3295-4ac3-942a-cbef5a67c45c"}}","status_code":204}]},{"bidder":"pubmatic","response_time_ms":30,"no_cookie":true,"no_bid":true,"usersync":{"url":"https://ads.pubmatic.com/AdServer/js/user_sync.html?predirect=https://.../setuid?bidder=pubmatic&gdpr=&gdpr_consent=&uid=","type":"iframe"},"debug":[{"request_uri":"http://hbopenbid.pubmatic.com/translator?source=prebid-server","request_body":"{"id":"507511e8-3295-4ac3-942a-cbef5a67c45c","imp":[{"id":"/6938/IM_EN_site/IM_EN_Leaderboard_Default","banner":{"format":[{"w":728,"h":90}],"w":728,"h":90},"tagid":"IM_EN_Leaderboard_1_Default","secure":1}],"site":{"domain":"...","page":"https://.../prebid/fill_server.html","publisher":{"id":"158008","domain":"..."}},"device":{"ua":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.97 Safari/537.36","ip":"82.158.243.121","h":920,"w":2560},"user":{},"at":1,"tmax":60000,"source":{"fd":1,"tid":"507511e8-3295-4ac3-942a-cbef5a67c45c"}}","status_code":204}]},{"bidder":"sovrn","response_time_ms":23,"no_cookie":true,"usersync":{"url":"https://ap.lijit.com/pixel?redir=https://.../setuid?bidder=sovrn&gdpr=&gdpr_consent=&uid=$UID","type":"redirect"},"debug":[{"request_uri":"http://ap.lijit.com/rtb/bid?src=prebid_server","request_body":"{"id":"507511e8-3295-4ac3-942a-cbef5a67c45c","imp":[{"id":"/6938/IM_EN_site/IM_EN_Leaderboard_Default","banner":{"format":[{"w":728,"h":90}],"w":728,"h":90},"tagid":"603555","secure":1}],"site":{"domain":"...","page":"https://.../prebid/fill_server.html"},"user":{}}","response_body":"{"id":"507511e8-3295-4ac3-942a-cbef5a67c45c"}","status_code":200}]},{"bidder":"33across","error":"Unsupported bidder"},{"bidder":"triplelift","error":"Unsupported bidder"},{"bidder":"yieldmo","error":"Unsupported bidder"},{"bidder":"sharethrough","error":"Unsupported bidder"},{"bidder":"emx_digital","error":"Unsupported bidder"}]}

Thanks in advance

alejandrofcarrera commented 5 years ago

Just to be sure, i tested with the latest version of PBJS for non-production (it includes all the bidders and modules by default) and a custom version with the specific bidders with same results. Here (to provide a way to test easily) the test website is deployed. Adx is always winning but this message WARNING: Prebid Server returned error: 'Unsupported bidder' is 90% times showed.

stale[bot] commented 5 years ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

SyntaxNode commented 5 years ago

We'll take a look soon, sorry the delay. We've been a bit a busy.

alejandrofcarrera commented 5 years ago

We'll take a look soon, sorry the delay. We've been a bit a busy.

Anything new ? We are a little bit stuck because this huge issue.

SyntaxNode commented 4 years ago

This looks like you're submitting an auction to the legacy endpoint. You want to use the OpenRTB 2.5 endpoint at /openrtb2/auction. The legacy auction endpoint uses a deprecated Prebid custom model and is only still in the codebase until a few other folks migrate off. Look for that to be removed sometime in 2020 (crosses fingers).

Thanks for the live example. The server appears to be correctly configured for the bidders you listed as they're all reported as active. I would expect a much better result when you switch endpoints.

The legacy endpoint only supports the following bidders:

alejandrofcarrera commented 4 years ago

Dear @SyntaxNode, i changed the endpoint and it is working perfectly. Now i noticed an issue about PBJS with 33accross through PBS but i am gonna put this issue on their side.

Thanks for the tip. We were stuck a lot and we didn't know it what was happening. 🤦‍♂